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Do I have a bad employee on my hands?

I am the supervisor of a receptionist at a corporate office. I cover the receptionist when she goes to lunch, calls in sick or has to leave early. I must cover her the entire day or until I can get a temp if possible. AND I must complete all my work while doing her job as well. My receptionist has been here for 11 months, the last 4 months she has had the following: 3 dentist appointments for her wisdom teeth and surgery 2 doctor appointments for her hives that are not visible 1 urgent care appointment to get hive medication For these appointments she leaves 2 or 3 hours early. And this month she has left once a week 2 hours early for doctor appointments for unknown reasons. Thats 4 times this month! I wanted to give her the benefit of the doubt so I never asked for doctor notes. What can she possibly have wrong that she needs to go the doctors weekly? She is NOT pregnant. Do I have a bad employee? I think she is over the job and is flaking out! She gives me a day or two notice of her appointments.

Asked By: jenny c - 10/24/2006
Best Answer - Chosen by Asker
In short, I would say yes... More
Answered By: rcx2120 - 10/24/2006
Additional Answers (15)
I think you are over reacting. Its entirely possible that she is a bad employee, but things do happen. She is courteous enough to make her appts at the end of the day. 1.5 appts a month is not a calamity. Give it some time, be patient and see how it goes.
Answered By: need a reality check - 10/24/2006
 
You should have a heart-to-heart talk with her to find out what's the problem. Most of the time, employers think the problem lies with the employee. But it is the environment and the leader that is strictly responsible... More
Answered By: Resume Expert - 10/24/2006
 
make sure you get doctors notes from now on. DOCUMENT everything. It sounds like you have a flake on your hands. If she is unable to provide notes, have her written up per your company's policy. She has figured out that you allow her to flake out whenever she wants the time. Start implemting rules for her time off... More
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Answered By: essG - 10/24/2006
 
You need to firstly sit down and ask her what the issues are and if there is a problem with her job. You are entitled to ask her for appointment letters and to try to make arrangements outside hours for appointments... More
Answered By: dollydealer1 - 10/24/2006
 
DOCUMENT EVERYTHING, write her up three times and show her the door.
Answered By: cleancutspike - 10/24/2006
 
Depends, Is she a minority, Be careful. Document everything for 30 days. Do 3 counselings with her if no improvement can her.
Source(s):
Answered By: brhntr51 - 10/24/2006
 
Sounds to me like she's an unreliable employee and doesn't care about her job anymore....I would take this to mean she is out fielding other job opportunities/interviews. Cut your losses and hire a temp until you can find a reliable individual and if you are going to keep her, I would request a physician's note... More
Answered By: mmayhem - 10/24/2006
 
She could have a multitude of legitimate medical issues that require weekly treatment, however that should not preclude her from pulling her own weight. Perhaps you can discuss with her that whatever medical issue she is dealing with, although it is unfortunate and you are not unsympathetic to it, is forcing you to... More
Answered By: poisoneva - 10/24/2006
 
First I would inform her she now needs doctors notes for all time missed. Also I would tell her she needs to make further appointments for after work on her time. If she can't follow the rules then terminate her... More
Answered By: bratty brat - 10/24/2006
 
Who knows if she is faking or just sick? She is certainly not responsible, and you are bearing the brunt of it. At some point, you will have to make a decision... More
Answered By: Trick orTreat - 10/24/2006
 
sounds like it. I'd start to ask for the docters note. Even though she's been there almost a year you have every right to inquire. during those hours she's on your time and wasting your money putting more of a strain on you to get what needs to be done done.
Answered By: Liam - 10/24/2006
 
Sounds like she is just making excuses to take time off work. She may not be a bad employee just have some issues at the moment.
Answered By: charmz21lucky - 10/24/2006
 
Have you considered asking her to use her lunch break for doctor's appts? If the alloted time is not enough, she needs to coordinate the extra time she will need... More
Answered By: PatV - 10/24/2006
 
It is time to start asking for Drs. note. I have five employees working for me. I had one who was doing that sort of thing. When I asked for a Drs. note that had I to be very specific, I got the note but she quit having so many Drs. appts... More
Answered By: msscarlet47 - 10/24/2006
 
I concur, she seems to be bad and flaking out, she can make better doctor appointment times. Dental wisdom teeth would be an acceptable issue, however how many Wisdom teeth can she have...LOL... More
Answered By: Keanu - 10/24/2006
 
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