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At work I find that my staff refuse to do what I ask them to do and challenge everything. Any suggestions?

I am new to the job and the company and feel that the staff I am now trying to manage are 'ganging up' to see how I will react. The latest is that I've asked them to complete a spreadsheet but they are refusing to do it, at least without a detailed explanation of why the data is needed. This is the first time I have ever managed anyone and I don't want them knowing that I'm feeling completely bewildered by their aggression.

Asked By: musiclover - 12/4/2006
Best Answer - Chosen by Asker
While the employees might be feeling angry at you that the company has chosen to put you at a higher level than them even though they were there before you, ultimately you will be punished if you are unable to get the employees to perform duties as required... More
Answered By: john n - 12/4/2006
Additional Answers (26)
Show them who is boss and demand the report or u will write them up. Sounds like they are taking their jobs for granted and u have one heck of applications that could replace them all. U are the boss and dont forget it.
Answered By: sunflare63 - 12/4/2006
 
you need to make a example to show your staff you mean what you say and they need to respect your position...fire the person that is ringleading this action, and the staff might wake up and do their work as assigned...
Answered By: churchonthewayseniors - 12/4/2006
 
Where I come from, if you don't do the work your boss tells you to do, you get fired.
Answered By: Tish - 12/4/2006
 
Boot there @rses in to shape......go on get it sorted!
Answered By: dodds - 12/4/2006
 
They are testing you and your abilities and i suspect you are a quiet reserved personality .Do not fall into their silly games by giving detailed explainations .. try a staff meeting at a time which will inconvienance all and point out that you are new and what you expect from them dont be too friendly point it out in... More
Answered By: sammie - 12/4/2006
 
The worst thing you can do when you step into a new position as the "boss" is to try to immediately change things to try to impress the people who put you in the position... More
Answered By: hushnowjustplayit - 12/4/2006
 
They are challenging your assertiveness....If you have not had special training you could find problems. People management is a skill you need to acquire.
Answered By: Stumpy - 12/4/2006
 
You must let them know who is in control. Couldn't you tell your boss.??? Good Luck
Answered By: dm_overton - 12/4/2006
 
It depends on the situation. Are they older than you? Do they know that you have never done this before? Can you do anything about it if they don't do what you ask... More
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Answered By: temejo1 - 12/4/2006
 
If they don't do it, call them into your office and meet with them. Tell them that their behavior is unacceptable and they're part of a team. Ask for their suggestions in making the 'team' work better. See what they'd like to see happen in the office. If they don't shape up, ... fire 'em.
Answered By: ☆☆☆☆☆ - 12/4/2006
 
I have been in your spot before. They are questioning everything you do because this is new to them and like most people they are resistant to change. You have to keep in mind that you will always have Resistance until you earn their respect. Don't buddy up with them, just do your job well and be the leader they... More
Answered By: PATRICK M - 12/4/2006
 
Devil and deep blue sea here? Your new at this position, you have alot to learn! You can not afford to be too friendly or to approachable, you gotta find that happy medium? Difficult to answer as i'm not holding all information of concern to me here?Why is a spreadsheet needed? You have not explained ?
Answered By: LEX - 12/4/2006
 
Pick the one that is the most difficult and make an example out of them. When they ask you why the spreadsheet is needed tell them it's because you say so. Then tell them your impute will be needed for their performance evaluation. Ask them if they think good input from you will be needed.
Answered By: n317537 - 12/4/2006
 
Good question, been there too. First of all, you are not there to be liked but to be effective - remember that and use it as your mantra. The workers are trying you out and your reaction to this will determine how your future at the company goes. Be firm, be polite, don't ask for something to be done. Don't even... More
Answered By: gorgeousfluffpot - 12/4/2006
 
why not take the equality approach - ask them how they would like to solve the problems of work and sort it out amongst themselves -just ask , get them involved rather than telling
Answered By: Vicki W - 12/4/2006
 
A couple of random sackings should do the business!!
Answered By: ry_in_dubai - 12/4/2006
 
Show your teeth, issue verbal warnings, followed by written warnings. This is followed by the sack, but they will get the way you intend to operate. Management is a lonely job. You will find that a verbal warning is usually enough. In any case if you follow the above procedure, you will not come to grief with... More
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Answered By: Norman H - 12/4/2006
 
if they don,t do as you ask then ask them why and if they don,t come up with a decent answer then you must go through the stages of discipline, verbal warning, written warning, then final written warning, then the sack. i hope this helps you . do not be taken advantage of.
Answered By: pk - 12/4/2006
 
seek out the ring leader and make a good example of them,first call a verbal warning tell him or her it going down on record that this has been issued.don't let them get on top keep in there faces.remember you av loads of friends at work and life but sit back and think about it and i bet you can only count true ones on... More
Answered By: ebo - 12/4/2006
 
When i started a new job as manager i had the same problem, one member of staff intended to get the managment job but didnt have the experience so i was employed over internal staff. In my job it was intended i should start at 9am, However i was still learning the companys stratergies, The office was open at 7am... More
Answered By: cookie - 12/4/2006
 
it is always human nature to harrass newcomers... More
Answered By: idah - 12/4/2006
 
If any of my staff questioned me for something I had asked them to do, they would be straight down to the unemployment office, I don't question them on what they spend their wages on.
Answered By: jeff k - 12/4/2006
 
if things ain't sorted you will get Ur ass kicked by your manager these people have no respect for you don't be scared of showing your authority as long as you discipline them following the correct procedure u have nothing to worry about they are getting paid to do a job be tough now else they will keep taking... More
Answered By: xxdeb_badxx - 12/4/2006
 
You are in a very difficult situation. Your staff are all adults though and should be treated as such. They do deserve an explanation of what they are doing and why they are doing it. People hate doing meaningless, pointless work, but work enthusiastically if they understand that what they are doing is important... More
Answered By: SmartBlonde - 12/4/2006
 
depends how you ask... More
Answered By: RED - 12/4/2006
 
You are the boss therefore anything you ask them to be done should be done without question. Tell them this and let them know that failure to comply will be met with warnings eventually leading to them being sacked. If they have any real problems they can go to your boss and voice them but unless they are genuine... More
Answered By: Dancing Queen - 12/6/2006
 
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