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Jody's Production Department is composed of 14 members, including: 4 writers: 2 editors, 4 multimedia designers, 2 technology designers, 2 project managers. Each time a project scope (a document containing project requirements) is handed over to her department, Jody tasks two writers, one editor, two multimedia designers, one technology designer, and one project manager to each project. Jody has made several key observations lately. Last Monday, as she was walking past the Production Department, Jody noticed that several of her staff, specifically the writers and multimedia designers, were surfing the web. She passed by four different times that day, and each time she noticed employees were still web surfing. A project, due Wednesday, was already far behind schedule, and the client was becoming impatient. Jody thought she structured her command group to be as efficient as possible, but apparently, that's not the case. She had established the following roles and responsibilities among group members for any given project: Two writers prepare the script and storyboard for a module. One editor reviews and approves script and storyboard. Two multimedia designers and one technology designer work together to turn the script and storyboard into a final interactive and dynamic online module. Throughout the process, the project manager tracks the progress of each stage of the project, yet is not responsible for setting deadlines–the writers and designers do that. Jody thought having the team set the deadlines would be good practice for them. Jody knows it's a bit unconventional to assign two writers and two multimedia designers to each project, but she figured it would help them get the job done faster. Apparently, she was wrong. In fact, it's come to light in weekly department meetings that team members have seemed confused about where their co-writers or co-developers are at with important project milestones. What problems are evident in Jody's situation? What are the possible causes for the late deadlines and poor performance?

Asked By: love_to_please_my_man - 5/15/2007
Best Answer - Chosen by Asker
Problem: Poor management and ineffective delegation of responsibility. There are too many responsibilities spread out among different people. No one is sure who to ask for help. The causes for late deadlines and poor performance is that when things are not structured, teams cannot be expected to succeed. There was no... More
Answered By: momof4boys - 5/15/2007
Additional Answers (2)
Do you know the old English Proverb "Too many cooks spoil the broth"? It sounds a bit like that to me. Lack of communication between team members, and perhaps too many people on one project seem to be frustrating her good ideas. How about giving the project manager more authority - he/she sets deadlines, keeps... More
Answered By: SKCave - 5/15/2007
 
But no one was given a specific task; i.e., who does the writing; who does the storyboards. If two individuals (who don't normally work together) are assigned to such a task without being given specific instructions, the result will be a natural competition. Soon, instead of progressing on the work, they are bogged... More
Answered By: Jan Stolz - 5/15/2007
 
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