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What are some basic or not so basic things you can tell me about being a waitress?

I just applied for a job as a food server. Other than the obvious like smiling and paying attention to my customers what else can someone tell me that would be beneficial to doing a good job? I keep hearing the term four top or five top, what does that mean and what is the lingo that I'll need to know? Also, how does the tipping out of the bus boys work? Is it taken out automatically? How does the restaurant know what I earned in tips if the customer left cash? Do I report it too?
Also, are there any other expectations of a server besides serving? Do I have to mop or wipe down tables at all in between customers or when the place closes?
The place I applied to is a restaurant where the tips are not shared, it's at place where it's kinda happy-hour-ish, very busy, very much an "after work" kinda crowd.

Asked By: GA_Hottie - 7/13/2007
Best Answer - Chosen by Asker
Okay here goes,
four top, means there is a table with four spaces on it. It can also refer to how many people are sitting at a table. Tipping out the bus boy depends on how hi-tech your restaurant is, if they have a report for you that prints off your sales then generally a 1?r 1 dollar for every 100 dollars in sales.

You are required by law to report all of your tips however no one ever does, a good number would be 10?f your sales if you are required to give a number. Again if they have a report than the tips from your credit card sales will automatically be taken out.

You will have side work, this is generally restocking, and wiping off counters you use. The problem with this is, most of the people you work with will kindof slack off on this. And then when you do a really good job you look like a brown noser. But do a really good job, it will lead to more hours and respect from your employer. Don't worry about all of the drama that the other servers bring. Smile and do your job. Don't offer to help them to make up their work. And don't take any offers from them to do yours. This will only lead to it happening all the time.

The hardest part of serving is realizing that you cannot make everyone happy all of the time. If you do happen to make an error apologize to the customer as soon as you find out. As far as lingo goes,
86 means your out of something.
The little round bowls that you get your ranch dressing in at Denny's is called a monkey dish.
The water pitchers that are tall, and have a skinny neck are called krafts.

You will learn all of these things in due time. Dont worry for the first three months you are new. No one expects you to know everything after a week.

Practice your menu, and learn your condiments. Always offer them to the customer when you take the order. And bring them out before the food. Remember what beverages you serve and what sizes.

Learn how to write in code. Dont try to memorize an order unless its just one person and you can put the ticket in before you forget.
Few codes
Eggs.
Over Easy= oe
Over Hard=oh
Over medium=om
Scrambled=scr
basted=b
Poached=p
Toast
White=w
Whole wheat=ww
rye=rye
Steak temps
Well=w
medium well=mw
medium=med
medium rare=mr
rare=r
Basically use the first two or three letters to abbriviate. Its not too bad once you've been there for a while, but it is sometimes stressful. Don't take more than you can handle.
I know this is long so i'll wrap it up.

Learn what methods work for you, don't panic, and make sure that before you go home you have done all your side work. If you need help ask. There are some really nice servers out there but make sure that you don't let yourself get taken advantage of.

Good luck and have fun.
Answered By: queen462606 - 7/13/2007
Additional Answers ()
There are basics that any waitress at every restaurant should follow:

Never slam the food down on the table if you are mad

Never touch the rim of a glass or cup as you place it on the table where your customer will drink from

Never wear dirty aprons, shoes, or pants/skirts and tops

Never wear fingernail polish and be sure your fingernails are clean underneath.

Never wear perfume and be sure to bathe before your shift. There is nothing more disgusting than a waitress/waiter that smells too good from perfume or too bad from body odor.

Never argue with a customer. Let the shift manager or owner deal with it.

Never leave food on the table if something is not right with it. Take it away immediately for replacement. If you need to, send the manager for apologies and coupons for free meals.

Never stand and talk to customers for more than a minute. Your other customers will feel neglected and no one wants a waitress to stand over a table yacking.

Never take abuse or sexual inuendo from a customer. Let your shift manager or owner deal with those types of customers.

Never take a plate away with even a bite on it before asking if the customer wants you to remove it. "May I take your plate?" Not, "Are you finished?"

Never let your hair hang down if it is long. Tie it back or wear it up.

Never go to work drugged, drunk, or suffering from a runny nose.

Your tip situation will work out differently with each restaurant you work at. Your job description of what you are expected to do will be learned in the first few days of training.

And one last thing:

Wear comfortable, roomy shoes! Vanity has no place in a restaurant when it comes to shoes. If your feet hurt while you work, your work will show it. Besides, working in stilletos will give you bunions later on in life. Then your feet will hurt all the time. I've seen it over and over again.

Psychic Sally: You are a hoot! You should do stand up if you don't already.
Source(s):
Restaurant Owner/Operator. Former waitress, hostess, chef.
Answered By: mim - 7/14/2007
I work in a country club waitressing so to us a four top or five top is the number of people at a table. Also the table size like i have a three top put them at the four top by the bar. As far as where i work the customers like you to take the time to communicate. Ask how their night is and be true about it. I have seen a rise in tips when you just take the time to care and always ask if everything was made properly. I know it's different everywhere you work i have set regular customers so we know them by name and kids and job. but just go beyond the can i take your order. if you feel they don't like you bothering them then cut it back down to the norm. hopefully this helps. Always take side with food. If you have a minute go look through the bill and see what you need and get it around then. that way it's right there with them assume they need ketchup if they have fries. It just helps to be a step ahead even if your swamped they will notice you running your butt off but not forgeting them .
Answered By: nikkilopez1982 - 7/14/2007
The thing that grosses me out the most is when glasses are being removed fromj the table and nasty fingers are on or in the rims. Please remove the glassware from the stems
Source(s):
personal opinion
Answered By: John T - 7/14/2007
If your hot, you will get hit on. You are not in the Salem, OR area so I can come hit on you, are you? :D

I could use practice :-/
Answered By: Scorpdarkly - 7/13/2007
All of the multiple questions you have asked have different answers depending on the restaurant, so you should probably ask someone there. For example, at some restaurants all tips go into a jar and everyone shares, at some chinese restaurants the waitresses can't keep any tips.
Answered By: Knock N - 7/13/2007
One piece of advice from a bartender... remember to tip the bar. If not, you'll start to wonder why it's taking so long to get your drinks.
Answered By: Tristan M - 7/13/2007
You need to brush your teeth at least once a week.
You shouldn't fart while taking an order
If you do apologize and tell them not to eat tonights special
Always pinch older mens butts (you'll make better tips)
When a lady orders make sure to always give her a diet drink tell her that your just watching her back and wink.
Source(s):
Trust me on these!!!!!!!
Answered By: Psychic Sally - 7/13/2007
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Want to earn a good salary and enjoy a measure of job security as well? Check out these well-paying jobs on tap for fast growth in the coming years.
2013 Finance Jobs OutlookArticle Rating
Three things predict whether your finance job search will fly or flop in 2013: your skills, your industry knowledge and (surprise!) the federal budget.

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