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Resume--please help me word this a little bit better...?

I used to work at 1800flowers.com. I'm trying to describe my job and it just doesn't flow. I know it's horrible but any help would be greatly appreciated!! Here's what I got: There were many aspects of this job. I would answer phones to take, place, and advise on orders coming in using computer software. We also used sales pitches to get customers to buy more items. I would also receive customer complaints and fix the problem offering an array of services. I learned how to calm very irate customers. I also went in to the computer system to work on CSIs [customer service investigations] to resolve unfinished customer related issues. We would work hand and hand with flower companies using the Teleflora system and help with filling orders as well as the USPS to fill by mail orders. Thanks!!

Asked By: .vato. - 8/3/2007
Best Answer - Chosen by Asker
Aspects of this job include... More
Answered By: jennrfp - 8/3/2007
Additional Answers (3)
Start out with something about your job being customer service oriented. That you answered calls, complaints, etc and go from there. Then add you have had computer experince by placing, ordering, csi, etc. Leave out the alsos. I wouldn't belittle the customers by saying they were irate how about customer who were... More
Answered By: maidmarion15 - 8/3/2007
 
Carried out affect sales techniques to increase company profits and generate repeat business... More
Answered By: shamieya - 8/3/2007
 
check the below link its useful http://datentryworksworkathomeobs.blogspot.com .
Answered By: susief1 s - 8/7/2007
 
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