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Resume--wrong section--but I need help?!?

I used to work at 1800flowers.com. I'm trying to describe my job and it just doesn't flow. This is the only job I can't seem to write about and make sense with... I know it's horrible but any help would be greatly appreciated!! Here's what I got: "There were many aspects of this job. I would answer phones to take, place, and advise on orders coming in using computer software. We also used sales pitches to get customers to buy more items. I would also receive customer complaints and fix the problem offering an array of services. I learned how to calm very irate customers. I also went in to the computer system to work on CSIs [customer service investigations] to resolve unfinished customer related issues. We would work hand and hand with flower companies using the Teleflora system and help with filling orders as well as the USPS to fill by mail orders." Thanks!!

Asked By: .vato. - 8/3/2007
Best Answer - Chosen by Asker
First of all, if the composition you wrote above is what you have on your actual resume' it definitely needs to be changed. Here is an example of some things you need to consider... More
Answered By: SINGER... - 8/3/2007
Additional Answers (5)
Instead of writing in paragraphs, I would strongly suggest writing in bullet-form. As someone who has reviewed resumes, I can tell you that it is a lot more reader-friendly. Make everything you say counts, and don't bs--it's a waste of everyone's time. Keep it all on one page...there were often times when we would read... More
Answered By: Elisabeth - 8/3/2007
 
Maybe there are different styles going around, but I always thought resumes were supposed to be pretty brief so that a person could skim them in under 1 minute and get an overall picture of your background. You can explain the relevant details of your experience in a cover letter and/or in the interview... More
Answered By: Ambivalence - 8/3/2007
 
There were a variety of aspects to this job, but the main one that I was occupied with was dealing with customer service. I answered phone calls that dealt with the delivering, placing, and advising of orders. I also dealt with customer complaints and fixed just about any problem, while offering an array of services. I... More
Source(s):
Answered By: muffinman - 8/3/2007
 
For the last part you can say "In charge of logistics with second-party suppliers using Teleflora and standard procedures in USPS mail orders"
Answered By: Allergic To Eggs - 8/3/2007
 
check the below link its useful http://datentryworksworkathomeobs.blogspot.com .
Answered By: susiab1 s - 8/7/2007
 
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