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What is the best way to turn a child's frown upside down?

I have a 2nd interview tomorrow w/ Payless Shoe Source and one of my interview questions is going to be.. ' A child needs his foot measured but he/she is very cranky, crying, or refuses... how would you go about measuring his/her foot?' Ivehad experience w/ children and pyschology... i do know that i should get on their eye level when talking with them. What would be a creative answer/ideas?? what would YOU say to the child/do/act?? Please help!!

Asked By: Inner Peace - 8/29/2007
Best Answer - Chosen by Asker
Hey, sweetie, what's your name... More
Answered By: ♥Pamela♥ - 8/29/2007
Additional Answers (6)
Well, im assuming they have those metal things the kids put their foot in, so i would probably act like it was something extra special. Like "Whoa, you get to have your foot measured? Thats only for super special kids, are you sure youre up for it? Its super important, etc etc" This tactic always works on my son.
Answered By: Nick's Momma - 8/29/2007
 
Talk in a nice calm voice, keep your temper and patience, TRY and calm her down, and then just keep measuring. If she won't let you, don't measure her foot and wait for her parent to deal with her, and THEN if all works out, measure her foot.
Answered By: alec234tar - 8/29/2007
 
You could suggest that the child's mother or father (or whoever brought them in) measure the child's foot, since they would probably be more likely to allow them to do it than a stranger... More
Answered By: Nikki - 8/29/2007
 
give them something fun to play with, maybe a personal special employee object that won't be able to injure him or break. or show him how to measure your foot and then ask him to measure his own
Answered By: Mallory - 8/29/2007
 
it has so much to do with how old the child is. is the child scared? does the child not know you and therefore doesn't feel comfortable? is the child afraid of the whole foot measruing idea? is he child just tired? why is the child uncooperative? you need to work out some various scenarios with these questions in mind... More
Answered By: eve - 8/29/2007
 
It depends on the age for sure, if you're talking a toddler you can do the whole, "I'm gonna get your toes and tickle hir or her feet" A slightly older child you might be able to say, hey I need help measuring my foot, can you help me? Let the child help you then you help him... More
Answered By: alisun3 - 8/29/2007
 
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