What is the difference betweeen the work of a Costumer Service Representative & Costumer Service Specialist's?
A call center job description.
Asked By: yin.20mao - 9/20/2007
Best Answer - Chosen by Asker
I really think it is the same just different titles. Add to that I have been a Customer Service Rep (CSR) and a Customer Service Professional (CSP) and they were pretty much the same job. So would a CSP be higher than a CSS in your opinion.
Answered By: cocomedina - 9/20/2007
Additional Answers (2)
No difference. BTW, the word is spelled "customer" and why did you end Specialist with an apostrophe s?
Answered By: Jim K - 9/20/2007
Is there a difference? It seems like it's only a matter of word choice. I'm not sure there's a tangible difference.
Answered By: longtuesday - 9/20/2007
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