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I would like help with choice of words to use in my resume?

1. I'm applying for customer service at a call center for a cell phone company. What should I say in my objective? 2. When I list my past work experience, am I supposed to use past tense, such as "handled" or "balanced"...and should I use present tense when I list details about my current job? 3. Also, I read in an article that you're not supposed to use the words "used" and "responsible for" in a resume (because they are too generic). If that's true, then how would I re-word statements like, "Used trouble shooting skills to maintain machine performance" and "Responsible for handling and balancing a cash drawer"? I would any appreciate any suggestions you might have.

Asked By: Nat Mae - 9/23/2007
Best Answer - Chosen by Asker
1. Are you applying for a specific position with a specific company? That's your objective. "To obtain employment as a customer service representative for ...." This tells the employer that you know what job is available, that you are applying for that job, and you want to work for that company. Generic and puffy... More
Answered By: yn_tennison - 9/24/2007
Additional Answers (3)
Here's a site that will help you do all that. I'm giving you the link to the resume center and the interveiw center... Good luck! Hope you get the job! http://resume.monster.ca/ (you can even get resume info by industry sector) http://interview.monster.ca/
Answered By: The ReDesign Diva - 9/23/2007
 
http://businessmajors.about.com/od/jobsearch/qt/resumewords.htm
Answered By: Trish B - 9/23/2007
 
1. I'm applying for customer service at a call center for a cell phone company. What should I say in my objective... More
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Answered By: anon - 9/23/2007
 
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