What are the credentials you need to become a desktop support guy ?
I am looking for a job , I have a degree in electrical and computer engineering , Currently due to some circumstances I can't find any electrical / computer engineering jobs . With my credentials do you think I can get a job as a desktop support person ?
Asked By: ThinkClearWater - 10/28/2007
Best Answer - Chosen by Asker
Sure, but you will need some CSR and call centre experience. Some colleges do have courses on being a help desk support person, and a call centre operator. If you can do a similar course, you will be in a better position to get a job as a help desk support person... More
Answered By: Francesca Thomas - 10/28/2007
Additional Answers (2)
I think you would be settling for less if you went for desktop support, unless it is something you really like doing. But if you want to go that route, your typical Microsoft certification programs are useful. You can find out about them here: http://www.microsoft.com/learning/mcp/default.mspx
Answered By: kako - 10/28/2007
You can definitely get a desktop support job.. provided no one rejects you Coz of over qualifications. :) Patience.. lots of patience is needed for this job. NEVER, ever, laugh at some employee's suggestion/question -- however dumb/stupid it might be. Hope you land the job in your field sooon.
Answered By: Sreeni - 10/28/2007
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