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How often do you assume a woman is picked for a Customer Facing job on her looks, not Competence?

Whether it is a front desk receptionist at a commercial premises, a travel agency, or an in-flight waitress - when the person doing the job is an a**************n, how often do you think to yourself that she has been employed because of her looks, not her competence?

Asked By: Twilight - 12/7/2007
Best Answer - Chosen by Asker
I will tell you what I had a few fast food jobs and on a couple of occasions managers would point blank say you are a pretty girl so you can be on register. and I hated being on register. I wanted to be in back making sandwiches. there were women in the back that made sandwiches but they tended to be I guess you could... More
Answered By: ophelia - 12/7/2007
Additional Answers (12)
I've never really thought about that, but I would hope that she wasn't picked for her looks. Do customers really care what the person behind the desk looks like, as long as they just make the d**n reservations?
Answered By: Rio Madeira - 12/7/2007
 
Every time she is good looking. I know for a fact that that restaurant hostesses are pretty consistently good-looking for that very reason.
Answered By: Raj G - 12/7/2007
 
75 percent of the time
Answered By: what the hell - 12/7/2007
 
Frequently, probably, however it works the same for men. Look at all the male news reporters on cable news...they are all Ken-dolls... More
Answered By: Tracey - 12/7/2007
 
In normal business jobs, I don't think looks make any difference. If your talking about nite clubs, bars and strip joints, of course it will make a difference.
Answered By: reinformer - 12/7/2007
 
If you look at adverts for 'front of house' type jobs, they almost always emphasise 'good presentation and grooming... More
Answered By: thing55000 - 12/7/2007
 
my bosses hire for skill level and personality, but i know they also look for a person who is presentable. my boss has told me jokingly that he hired me because i am a cute girl with a good personality...and oh yeah, i had over three years of experience in the field i applied for.
Answered By: unavailable. - 12/7/2007
 
I think they value the friendliness in the tone of their voices, and the warmth of their smile more than their sex or looks.
Answered By: Optimus Prime - 12/7/2007
 
Ummm... Rhetorical question Twilight?
Answered By: kate lomax - 12/7/2007
 
i think it happens all the time. did i think about that everytime i was face to face with an attractive c.s. rep? no. but i likely will now, lol.
Answered By: bijou - 12/7/2007
 
If she's got a pretty face and doing an incompetent job then, of course, I assume she was hired for her 'front desk' kind of face. If she is doing the job well, then I'd chalk it up to her getting the job on merit. The 'up front' person needs to have a friendly, out going personality first and foremost. When they do---... More
Answered By: The Planet Aphasia - 12/7/2007
 
The only time I think that is when her lack of competence shows.
Answered By: littleviv2000 - 12/7/2007
 
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