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Are H&R Block experienced pros or sloppy flunkers?

I'm browsing through my local branch's agents list, and the descriptions go: 17 years tax experience, 16 years, 26 years in accounting, 15 years, 7, M.A. in economics, 13 years as an auditor.... If that's how experienced (half) their staff is, why is H&R seen as the McDonald's of tax preparation (or so it seems)? Why is Yahoo Answers ripe with unhappy customers` stories?

Asked By: binba - 4/3/2008
Best Answer - Chosen by Asker
There are a few "diamonds in the rough". Typically the ones that have been doing it seasonally for many years are decent preparers. Many have already retired from their full time job and do this to keep busy. Some offices even have an EA (Enrolled Agent - someone who has passed a rigorous text and are certified to... More
Answered By: kathykoul - 4/3/2008
Additional Answers (4)
They're a combination of both and that's part of the problem. The flunkies do so much damage that I could never in good conscience recommend ANY of the storefront tax prep mills. Add to that their sharp practices pushing people for RALs, "Quick Pay" or worthless IRAs and it seals their fate as far as I'm concerned... More
Answered By: bostonianinmo - 4/3/2008
 
I just wanted to say something everyone is bashing H R block i work for a franchise and there are 9 people in our offices and here is the years of experiance per person 21 years 16 years 12 years 12 years 9 years 8 years 8 years 5 years and 1 year so as for hiring flonkies off the street some may do but not around... More
Answered By: thelloyds00 - 4/3/2008
 
I don't know, maybe we got lucky but ours from H&R Block was a veteran in the field. She'd been doing it for quite some time, and we came to her with a pretty complicated tax situation, and walked out very satisfied.
Answered By: Pidgey - 4/3/2008
 
One MAJOR thing to realize with H&R and similars....these groups are not regulated. If a CPA does your taxes and something is wrong, you as a consumer and the IRS have recourses against that person through the AICPA and state agencies. This is not the case with H&R Block, et al although word is after the scandals last... More
Answered By: wingz_25 - 4/3/2008
 
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