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What do PC Technicians use for virus removal?

I'm wondering if they simply install everyday antivirus software, scan, then remove them, or if they have specific software designed for this (ie software targeted at technicians). If so, I'd like to know the name of the software if possible! :) I already know that bestbuy/geeksquad has their own software that runs a bunch of free antivirus/spyware apps, I'm wondering about some of the other retailers, or the average computer shops.

Asked By: breadandbutter29 - 8/30/2008
Best Answer - Chosen by Asker
Been a Tech for a while, and we just use the tools that are out there on the net Freeware versions, like the geeksquad... More
Answered By: MrWakeup - 8/30/2008
Additional Answers (9)
the real techs ergo old school guys just wipe out the hard drive and start over that is the only real way to eradicate a virus and for gods sakes chief don't reload any of the old info from your pre wipe set up (no pun intended on that last line)
Answered By: brigman4006 - 8/30/2008
 
Well, its my beleif that the old school guys try like hell to rid your pc of a virus before doing the "wipe" as described by another answerer. Its all in preference. Most of the techs I know use what they can get for free, lol.. (h***s) I know one used Stinger to help.. but really, you should put some good virus... More
Answered By: LuckiGins - 8/30/2008
 
I'm a technician for a fortune 100 company. If a virus or a trojan is detected, a notification is sent to the techs to wipe the machine and reformat... More
Answered By: ChiChiX_o - 8/30/2008
 
I'm a computer security professional... More
Answered By: golemAC - 8/30/2008
 
As a technician student, I simply use a ready-to-use antivirus application that remove viruses, trojans, malwares, etc. I use Windows Live OneCare and BitDefender always up to date. If the virus is unrecoverable, I simply make a backup of "My Documents" folder to save my files and identify them onto another PC to... More
Answered By: Travis - 8/30/2008
 
seems every body here is a major tech MASTER ....wow!! never have i used a so called tech SUPER STAR removed any and all virus /spyware etc from my comp my self first set your self up with good anti/and good firewall ... just surf sites for reviews and also solutions!!!!
Answered By: PEACE! - 8/30/2008
 
Off the shelf.
Answered By: Miea J - 8/30/2008
 
From experiences, we tried different anti-virus programs until we find one that could remove the viruses... More
Source(s):
Answered By: ♥(^-^)♥ - 8/30/2008
 
Well, I've been a computer tech for the past 23 years and I've bench tested a few brands. My top pick is Norton Anti-virus, Spybot - Search and Destroy and Adaware (for spyware removal)
Answered By: sparky3489 - 8/30/2008
 
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