From what I've heard, if your education is better than your work experience, start your resume with your education (after the objective), and licenses, then list your work experience.
There's lots of resume samples online, but I'm looking at them and some are not good.
This one isn't too bad - but the "profile" part is a little heavy. (You want a resume to be as concise as you can while still demonstrating your strengths and experiences.) Otherwise, it has all the required information, however in your case I would minimize the emphasis on experience. Make sure you include volunteer work or anything that could be applicalbe to experience.
http://www.resume-resource.com/exmed2.html (Quite frankly, if you're handy with a word processor, you don't need to pay anyone to write one. However, you can probably find someone reasonably priced to do one for you. Just get examples first. )
Hmm...you know what, I'm even thinking if the job is for medical support, just leave out the factory stuff. No need to mention it if they don't ask. Get the interview first. Factory work is stereo-typed.
Your objective might state:
Objective: To use my education to re-enter the workforce as a Personal Support Worker (PSW) for Mercy Hospital. (or wherever it is...)
Although it's debatable of that works or not. (Will they dismiss the resume because it says "re-enter")
Just a brainstorm..I'm sure that can be refined. But basically - I'd leave out the factory work if it's a people job, and emphasize schooling and certifications.
Oh ya, make sure she gets references. Preferably written. For now, at the bottom of the resume, just put "References Available Upon Request"
Kids are nagging me...sorry for not proofing! Good luck to you! I might be able to help if you want to email me. But I've gotta finish dinner!