Search SEARCH

How to move into the technical support field?

I have basic tech support knowledge, but I need to know the ends and outs, so to say. Are there books or e-learning programs out there that will prepare me for a basic helpdesk job? Thanks.

Asked By: konfuzzled - 11/5/2008
Best Answer - Chosen by Asker
there are courses you can take to help you such as MCDST, Microsoft Certified Desktop Support Tech. Really useful and would help you out and teach you what you need to know. i really think a couple of courses would help you out and give u a boost in your career path
Answered By: Agog85 - 11/5/2008
Additional Answers (2)
hmmm, well,, depending on where u want to work @ helpdesk basically involves common sense and a knowledge of systems and also a saviness,, where i work help desk are the kings of being able to use google and grab info quickly,, lol it sounds funny but when u have a blue screen and some hex error to decode what else can... More
Answered By: rainofkayos - 11/5/2008
 
I own a computer company and field many questions per day on anything from simple issues such as how to transfer files to complex computer issues such as how to secure a wireless network properly and set up security features. If there is anything I can share with you is that you must first and foremost possess patience... More
Answered By: Chris K - 11/7/2008
 
Sponsored results
Over 483 Local Jobs Now Hiring In Your Area. $18-$87/Hr - Apply Today!
Jobs.Quick-com
Click. Search. Apply. Free!
www.JobDiagnosis.com
Jobs hiring near your local area. Part-time, Full-time, Work at home.
www.HiringLocally.com
Sobre 287 Trabajos en tu area. $15-87/hora - Aplica Ahora.
JobsToLatinos.com

Other Career Questions

What is your current job? Why did you choose this job? What do you enjoy about your job? What do you dislike about your job? What would be your perfect job? Would you rather have this j...
3 answers - Asked By: drop pants not bombs!.♥ - 3/2/2010
Where are the jobs? Is productivity and globalization creating a permanent “recession” of jobs? My main issue is I am doing a paper for school and have no idea where to begin. I was hoping suggestions...
4 answers - Asked By: bayebd24【ツ】 - 11/21/2007
Hi ok im 19 and about to start college to do an acess course into a university. Ive been browsing through all the courses and im tottaly stuck! I thought politics but im scared ill end up with some r...
1 answers - Asked By: roseparkerly - 1/26/2009

Content is not owned or controlled by Monster. Any content concerns should be addressed with Yahoo!
Yahoo! Does not evaluate or guarantee the accuracy of any Yahoo! Answers content. Yahoo! Disclaimer.

Popular Articles

Best-Paying Work-from-Home Jobs Article Rating
It’s easier than ever to work from home. Of course, not every job is a mobile job, and some companies aren’t interested in having their employees work from home.
2013 Marketing Jobs Outlook Article Rating
The US may be facing another year of anemic hiring overall, but that won't be the case in the high-orbit world of multichannel, digital media marketing.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.1.40.24-219
eTrustLogo