I got hired to be a tsr in a call center, i have no experience when it comes to this, i really need advice.?

any other things i should know about aside from basic computer knowledge and good communication skills? my training will start soon but i really want to come fully prepared. :( help this is my first job ever.. im 18

Asked By: busy girl - 12/6/2008
Best Answer - Chosen by Asker
If people like your voice, this will be easy. So you have to practice to speak with a smile. And hold the phone (or ear bud) a little away from your ear in case people yell or blow a whistle into the phone. If it is a Microsoft or Cox call center, people are calling for your professional help. That is a great job..
Answered By: Ed Atun - 12/13/2008
Additional Answers (2)
You will hate it. Most people do. If you have any selfesteem right now, it will be gone within days!
Answered By: Peilthetraveler - 12/6/2008
Take it easy and be calm because on the job training will be given by the call centre who hired you.
Answered By: Robinson126 - 12/6/2008
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