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What the...?! What do I do about this?!?

So a present was sent to me through the U.S. Postal Service - stolen! I'm say'in all I received was the gift wrapper all torn up, shipping label placed by the sender that was stamped "Received Without Content", and all of this was in a plastic bag by the postal service with a big 'ol apology that doesn't cut it for me. It was sent priority mail which to me means it shouldn't have gotten stolen in their possession, right? Who do I need to go to or what in any professional opinion (or not) should/can be done about this?

Asked By: Ms. Bliss - 1/6/2009
Best Answer - Chosen by Asker
It was not necessarily stolen. The USPS uses automated sorters in the majority of their BMC hubs. It is very likely that the box was damaged by a piece of machinery & the contents fell out at some point during the conveyor ride. By the time it got to a human to handle to put into another truck or in the totes for an... More
Answered By: George A - 1/6/2009
Additional Answers (5)
Well, don't they offer insurance for things sent through the mail? For precisely situations like this? It happens, and the postal service isn't responsible for every lost, stolen, or damaged package.
Answered By: eastchic2001 - 1/6/2009
 
Was the package insured? If not too bad. But it is not your issue it is the sender's.
Answered By: Pat F - 1/6/2009
 
file a complaint to your postmaster in your local post office. I don't think the post office will do anything about your loss unless the package was insured.
Answered By: roadster9879 - 1/6/2009
 
dont know
Answered By: nell - 1/6/2009
 
1. Let the sender know what happened. 2. File a complaint with the postmaster general in your area. 3. The sender should also file a complaint with the postmaster general. Talk to the folks at your local post office about this, and they will show you how to go about filing a complaint with the postmaster general.
Source(s):
Answered By: scruffycat - 1/6/2009
 
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