What defines great service from your waiter/waitress?
I wait tables for a living, and I consider myself pretty good at my job. However, there's always room for improvement. What do you notice that makes the difference between good and excellent service when you go out to eat?
Asked By: dirtymartini - 1/28/2009
Best Answer - Chosen by Asker
Congratulations on taking the initiative for asking this question. To me it shows that you've got the potential of being a superb server... More
Answered By: jaxhere - 1/29/2009
Additional Answers (8)
Minimal wait to have your order taken. Never having to ask for a drink refill. Polite, friendly and minimally intrusive. Willingness to correct an issue if one comes up. That's what I consider great service; even if the food is lousy I try to tip appropriately.
Answered By: Andy S - 1/28/2009
Remember guests names, and their quirks if there are any. Heres a move that will get you a good tip. A small PDA, during the dessert- coffee time, or before main meal. Crack a joke, big smile and a light touch on shoulder or arm. A handshake would work too. Some small PDA and a smile makes the guest feel... More
Answered By: laurieapples - 1/28/2009
I am picking when I order (you know the type, add this, sub this) so I really notice if the server gets my order right because it doesn't happen that often. I always tip extra if they do. I have also worked in restaurants, so I do know it isn't always the servers fault. The cooks can mess that stuff up too. It just... More
Answered By: Just Me - 1/29/2009
I like wait staff to be prompt with my drinks. Bring extras that I ask for like lemons for my tea (hate it when they forget). I don't like when my waitress doesn't serve me my food, but someone else does (lots of places do this). Proper orders, bill in a timely fashion and my plates cleared before I get the bill (... More
Answered By: Crazy Horse - 1/29/2009
It is not just all about the way of professional serving that amazes the guests but also by engaging to them. By this way, you will not just know them very well but you will know their needs too even though they don't ask for it and it leads to anticipation- It is always nice to receive surprises, in this case it is... More
Answered By: margrett - 1/29/2009
first of all, smile and be friendly, even if you're having a bad day. the public doesn't care. fast service means satisfied customers. never leave dirty plates in from of the person when they're finished eating. there's nothing more disgusting than staring at picked-at food. make sure the customers are never out of... More
Answered By: B-ritt[any] - 1/29/2009
first off seat people quickly give them their menus and get their drinks quickly... More
Answered By: jamie - 1/29/2009
Not having to wait long to get water when you first sit down. When the waiter doesn't bug us too soon or too late about what we'd like to order (when we close and set down our menus, we are ready to order!). Drinks are refilled or offered without us having to ask. Food comes in a timely manner and the waiter doesn't... More
Answered By: Linds - 1/30/2009
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