Call Center Activities to promote documentation?
New Hires/Recent Hires forgetting to document calls. Any suggestions on how to improve checkpoint. (Games, activities, etc..) Thanks! Quality Analyst
Asked By: Gellis - 6/18/2009
Best Answer - Chosen by Asker
What type of call center? Customer Relations, technical support, customer service, cold call? What type of system and programs are you using? Oracle Call Center On Demand? Sound like to me you do not know what you are doing? Try giving them a sheet a paper and pencil. Stop trying to micromanage and start teaching them... More
Answered By: Dale M - 6/18/2009
Additional Answers (1)
sure. but that would be consulting and i am very expensive. came up with a solution at last customer service job i worked.
Answered By: short and to the point - 6/18/2009
Over 483 Local Jobs Now Hiring In Your Area. $18-$87/Hr - Apply Today!
$21/hr Start, Avg Pay $72K/yr No Experience Needed! Get Started.
Click. Search. Apply. Free!
Free for Job Listers and Job Seekers!
Other Career Questions
Do most mechanical engineering jobs offer job security?
What is your current job? Why did you choose this job? What do you enjoy about your job? What do you dislike about your job? What would be your perfect job? Would you rather have this j...
Where are the jobs? Is productivity and globalization creating a permanent “recession” of jobs? My main issue is I am doing a paper for school and have no idea where to begin. I was hoping suggestions...
Content is not owned or controlled by Monster. Any content concerns should be addressed with Yahoo!
Yahoo! Does not evaluate or guarantee the accuracy of any Yahoo! Answers content. Yahoo! Disclaimer.
Best-Paying Work-from-Home Jobs
It’s easier than ever to work from home. Of course, not every job is a mobile job, and some companies aren’t interested in having their employees work from home.
2013 Marketing Jobs Outlook
The US may be facing another year of anemic hiring overall, but that won't be the case in the high-orbit world of multichannel, digital media marketing.
2013 Engineering Jobs Outlook
Engineers will find job opportunities in select disciplines in 2013, with candidates who are all-around, client-oriented businesspeople in demand.
Best-Paying Jobs by Major
What could you earn with a particular four-year degree? Find out by checking out this list of the top-paying jobs for 20 of the most common majors.
Eight High-Paying, Secure Jobs
Want to earn a good salary and enjoy a measure of job security as well? Check out these well-paying jobs on tap for fast growth in the coming years.