Honestly? I have the SAME coverage from Boost mobile Cdma with unlimited talk text for less then their talk alone.
I can run any Sprint phone on Boost mobile cdma (this isn't the crap Boost mobile walkie talkie one but its unknown sister line). With Virgin Mobile you are STUCK with their dinky little lineup. And you CAN'T use other phones on their network, EVER.
I have way better customer service then Virgin Mobile.
I don't have texting issues like Virgin Mobile. Yeah, Virgin Mobile has the ONLY text only standalone packages in the industry, but they've been having nationwide text problems since May that are still unresolved.
My credit /debit card NEVER gets overcharged like it does on Virgin Mobile.
With Virgin Mobile, I got them four new customers this year and for that I'm supposed to get 60 free minutes per referral. I had to go bug them for the second and third referrals (Hey guys, I did MY part, now do YOURS like you promised). The fourth referral was the deal breaker, they made it IMPOSSIBLE for me to get my free minutes.
That was it. Now , I refer people to OTHER companies which won't rip you off. Virgin Mobile USED to win customer services awards. Their last award was like two years ago, which ain't bad. BUT,
They FIRED ALL USA people and sent the jobs ALL OVERSEAS , this April. Customer service quality is an ALL TIME LOW.
They won't win ANY MORE awards.
On www.consumeraffairs.com they have three times as many complaints as Tracfone and Boost mobile COMBINED even though there are THREE times as many Tracfone and Boost users as there are Virgin Mobile users.
Real people with Real problems caused by Virgin mobile. Hundreds of them.
They are known to consistently overcharge debit/credit cards on file as well as Paypal. I have hundreds of reports on file that verify that point at consumer affairs.
They lost 133,000 people last quarter alone. That is over half a million people in ONE year alone..http://www.fiercewireless.com/story/virgin-loses-133-000-subs-q1/2009-05-11
Funny thing is both Virgin and Boost mobile are run by Sprint, which is a company which usually runs things into the ground. Boost mobile iden/walkie talkie is just as bad as VM in its own ways. They have equally rancid customer service (believe it or not, Boost cdma and iden are the same companies but the customer service depts are like night and day.). They BOTH have texting issues. Boost iden also adds dropped calls /calls not going through to the mix.
Both are services which will tick you off.
What about Boost cdma? They tried to kick us off and go over to the CRAP iden/walkie talkie side and we made such a fuss (they were charging us $70 for unlimited everything while iden newcomers were only being charged 50, that they gave us a $50 unlimited everything plan too. They don't like to talk about us, but there are a million of us still around and we bring them over $600 million a year, so they let us stay.(One million times $50 times 12 months a year equals 600 million). Boost cdma is harder to sign up for (they don't even advertise it any more) but it BLOWS away Boost mobile walkie talkie AND Virgin Mobile out of the WATER.
Virgin Mobile needs to get their act together or they'll just keep on losing people. In this day and age and in this economy , especially with prepaid wireless (where we customers can walk in one month),business goes something like this. Screw your customers, screw yourself. Very Simple.