Any 20yr old customer service reps here?? what do u think about your job?
im starting training 2 be a customer service rep next week..any advice? thanks I dont think ill be doing any cold calling, i was told i would be receiving the calls..where did u work at? Its a call center for a cable/phone/broadband company Also, Id be recieving the calls I was told
Asked By: Mr. Franklin - 8/7/2009
Best Answer - Chosen by Asker
M W is right, calling people who just want to hang up and yell at you really sucks, especially if you're trying to work on a comission. If it's a regular behind the counter customer service job then you're fine. You already got the job so you've got some of the most important skills. Smile, eye contact, courtesy, the... More
Answered By: Blondie - 8/7/2009
Additional Answers (1)
My advice is quit if this involves cold-calling. It just doesn't work any more. Find a real job. Anything is better than sales calls. Anything and everything.
Answered By: M W - 8/7/2009
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