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I'm looking to apply at a retail shop as a part time employee. What would you add, or change if you were the employer to make me seem more appealing? SUMMARY An honest, and goal motivated individual. Almost a full year of experience in retail communications and customer service. Always striving to improve professionally and provide the best outcomes for customers, resulting in guaranteed satisfaction. Superb skills in communication, leadership, as well as building trust and rapport. Exceptional skills in: Prioritizing customer satisfaction Working with computer systems Handling difficult customers PROFESSIONAL EXPERIENCE SPRINT NEXTEL, 2008-2009 Retail Communications Consultant, 2008-2009 Communicated with customers to discover their specific mobile needs, in order to provide the best matched plan, and cell phone for use in a network of over 40 million customers. Analyzed equipment and phones making sure each phone was running for optimal performance resulting in highly impressed customers. Familiar with Sprint RMS systems and trained an employee allowing him to become confident and dedicated with the program to this very day. Developed a strategy utilizing down time to call customers eligible for phone upgrades which resulted in an increase of upgrades. Store Host, 2008-2009 Provided an outstanding, and long lasting first impression by greeting every customer. Monitored the entire store carefully to ensure that each customer received the very best shopping experience. Informed each employee of their performance with each transaction, stimulating that every customer was ready to use their phone. Increased customer satisfaction by building rapport and trust with customers before directing them to a designated Retail Communications Consultant. Moderated every customer in chronological order to make sure each customer is helped in order of arrival, displaying company professionalism. EDUCATION Pursuing an Art associates degree High school diploma, Math and Science career pathway ADDITIONAL RELEVANT INFORMATION Bilingual, speaks fluent Spanish and English

Asked By: Chill Hero - 11/4/2009
Best Answer - Chosen by Asker
Because under your Professional Experience, you have listed merely two one-year jobs, you will have to explain the shortness of both jobs since it may give your future employer the impression that you are looking for "temp" rather than fulltime employment. However, if they were in fact, temp jobs, than there's no need... More
Answered By: govicseo - 11/4/2009
Additional Answers (1)
SUMMARY... More
Answered By: missy79 - 11/4/2009
 
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