1. Hotel general manager
Responsibilities: Directs everything involved in the operation and financial result of the property; creates standards for personnel administration and performance, service to patrons, room rates, advertising, publicity and food selection.
Training: A combination of more than two years of directly-related training and/or experience.
U.S. average salary: $149,456
2. Hotel clerk
Responsibilities: Performs an assortment of services for hotel guests, such as guest check-in and check-out, assigning rooms and answering inquiries to hotel services.
Training: A combination of three to six months of directly-related training and/or experience.
U.S. National average salary: $19,710
3. Bellhop
Responsibilities: Escorts incoming hotel guests to rooms; assists with luggage; offers information about available services and facilities of hotel and entertainment attractions; inspects guest's room to make sure things are satisfactory.
Training: Short-term on-the-job training.
U.S. average salary: $15,995
4. Meeting and convention planner
Responsibilities: Plans meetings and special events of various sizes. Coordinates such logistics as budgets, speakers, entertainment, transportation, facilities, technology, equipment, logistical requirements, printing, food and beverage, and other related issues.
Training: A combination of six to 12 months of directly-related training and/or experience.
U.S. average salary: $60,245
5. Concierge
Responsibilities: Assists guests with everything from making restaurant reservations to acquiring tickets to special events to helping with travel arrangements and tours of interesting places to visit.
Training: Short-term on-the-job training.
U.S. average salary: $16,262
6. Maitre d’
Responsibilities: Also known as the head waiter, the maitre d’ assigns customers to tables; makes advance reservations; oversees all aspects of the dining room experience for patrons; makes sure all waiters are doing their jobs effectively.
Training: Most start out as food and beverage servers and work their way up to the position. College courses in hotel and restaurant management or business administration are also a definite asset.
U.S. average salary: $28,000 - $45,000, depending on establishment.
7. Executive chef
Responsibilities: Oversees all kitchen activity, such as menu creation and staff management; utilizes food surpluses and leftovers; tracks popularity of various dishes; estimates customer food consumption; tests cooked foods by tasting and smelling them; creates special dishes and recipes.
Training: A combination of more than four years of directly-related training and/or experience.
U.S. average salary: $46,206
8. Reservation ticket agent
Responsibilities: Answers phone or e-mail inquiries; offers suggestions and information about travel arrangements, such as schedules, rates and types of accommodation; quotes fares and room rates; makes and confirms transportation and hotel reservations.
Training: A high school diploma or its equivalent is the most common educational requirement, but some employers prefer applicants who have completed college coursework in management or business.
U.S. average salary: $27,750
9. Maids and housekeeping cleaner
Responsibilities: Such light cleaning duties as making beds, replenishing linens, cleaning rooms and halls, vacuuming, emptying wastebaskets and restocking bathroom supplies.
Training: No previous work-related skill, knowledge or experience is needed; short-term on-the-job training.
U.S. average salary: $20,124
10. Gaming dealer
Responsibilities: Operates table games such as craps, blackjack and roulette; provides dice and dispenses cards to players; determines winners, calculates and pays winning bets, and collects losing bets.
Training: Most employers prefer at least a high school diploma or GED. Each casino establishes its own requirements for education, training and experience. Many institutions give training toward certificates in gaming, as well as offering an associate, bachelor’s or master’s degree in a hospitality-related field.
U.S. average salary: $14,340
Answered By: BooBooBear - 1/5/2010 |