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Job interview for a customer service advisor job, what questions are they likely to ask?

Hi. I have a job interview for a customer service role tomorrow and was wondering if anyone knew what kind of things they would be looking for in someone and what questions are likely to come up in the interview. i've never worked in this kind of role before, my previous experience is completely different in the fact that i was a production coordinator in a factory type of environment. Thank you for looking.

Asked By: Chris - 1/7/2010
Best Answer - Chosen by Asker
Wherever you have a job interview, the basics will always be asked like... More
Answered By: Mitch - 1/10/2010
Additional Answers (2)
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Answered By: Sandry - 1/7/2010
 
they are going to evaluate the quality voice. during the interview, try to maintain the tone of your voice. you will be answering phone most of time, so a good voice is desirable. try to be very articulate. they are going to ask how you handle stress in work and everyday life.Know something about the company and its... More
Answered By: Amber - 1/7/2010
 
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