Would you proofread my resume? Does it pass the sniff test? 10 pts?

Is this up to snuff? what improvements? This is for IT work particularly with installation.

Qualifications
I am an Information Technology professional with a diverse background seeking to contribute my wide range of skills not limited to my knowledge of computer hardware and software but also my experience in face-to-face dealings, supervision, research and analysis as well as self-management, multi-tasking and efficiency to a technical service role. I possess broad insight and understanding to the needs and goals of my employer and bring a respectful yet assertive attitude towards completing my assignments to satisfaction. Adapt well to evolving roles within a project and work well with others. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities


Technical Skills

Windows 2000/XP/Vista/7-MS Office 2003/2007-Novell-Unix/Linux-Oracle-TCP/IP-Desktop and Work Centre Printers/Multi-functions-Routers/LAN/WAN-Norton-AVG-BASIC

Professional Experience

Oscar Robertson Solutions, Cincinnati, OH(08/2009-05/2010)
Optimization Associate(via Ajilon Professional)
Co-managed Manage Print Go Lives at various Procter and Gamble facilities in Cincinnati, Ohio and Minneapolis, Minnesota.
Solely managed Manage Print Go Live at Procter and Gamble Duracell facility in Bethel, Connecticut.
Networking and System Configuration for new Manage Print Devices.
Data collection and area mapping of old printer/fax devices as part of conversion.
Equipment roll outs and device assembly as well as troubleshooting and break-fix as needed.

Finlay Jewelry, Cincinnati, OH(8/2008-4/2009)
Operations Clerical
Performed various administrative duties such as balancing daily transactions, maintaining detailed inventory records, ensuring timestamp accuracy for all employees within company timecard application, mailings and maintaining corporate correspondence via MS Outlook and MS Access as well as training and motivating sales professionals.
Audio/Visual Marketing
Responsible for resolving customer issues and providing sales assistance as needed.

Standard Textile, Cincinnati, OH(Summer 2008)
Clerical Assistant, temporary(via Trak Staffing Solutions)
Independently identify and catalogue hard copy files in company’s legal department warehouse
Created detailed spreadsheets in MS Excel to inventory and to allow easy and reliable retrieval of hard copy files for legal department personnel.
Sort, reorder, box and shelve files in office alphanumerical order.
General clerical duties as needed.

GE Money bank, North Canton, OH (04/2007-09/2007)
Customer Service/Collections, temporary(via Kelly Services)
Provided customer service support for users of GE Money lines of credit.
Promoted to collections department to recover payments for past due accounts.

Genie Overhead Door, Alliance, OH(11/2006-03/2007)
Tier 3 Technical Support, temporary(via Ryan Alternative Staffing)
Performed diagnostics and troubleshooting of device issues via telephone, documented ticket/resolutions, dispatched work orders and resolved customer issues and concerns.
Employee of the Week January 2007.

McDonalds, Navarre, OH(04/2004-08/2006)
General Crew/3rd Shift Supervisor
As General Crew handled food preparation, customer service store maintenance.
Promoted to Shift Supervisor(Experimental 3rd Shift) where high productivity and low overhead yielded average net profit of $7,000 per month for aforementioned shift. 3rd shift canceled in all other locations save mine.
Employee of the Month April 2006.

Shearers Foods, Brewster, OH 11/2003-02/2004)
Packaging/Maintenance, Seasonal
Product Packaging and Quality Selection.
Promoted to Maintenance Team handling equipment and facility care.

Hardee’s, Navarre, OH(09/2000-11/2003)
Crew Team Member
Food preparation, customer service and store maintenance.

Education

Raymond Walters College, Blue Ash, OH(09/2007-06/2009)
Radiation Sciences, No Degree.
Relevant Coursework: Linux/Unix, Oracle, Dreamweaver