What do customer service jobs mean when the have I and II next to the title?
I want to apply for an AT&T customer service job & there's two..for example: AT&T Customer Service Representative I AT&T Customer Service Representative II whats the difference? They dont really explain it.. any advice would help! Thanks!
Asked By: ♥♫♪╔═══╗ ♪ ║███║ ♫ ║ (●) ♫ ╚═══╝♪♪ - 8/18/2010
Best Answer - Chosen by Asker
The Customer Rep I will be someone with less experience, typically someone new to the job. A Customer Rep II would be someone with more experience and will thus have greater responsibilities. If you have more customer service or industry specific experience, you could apply to the Rep II position. However, if it was me... More
Answered By: A E - 8/18/2010
Additional Answers (1)
II means a senior position, generally you'll have to start at I unless you already have alot of experience or are uniquely qualified in some way.
Answered By: Indalecio Celesta - 8/18/2010
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