Search SEARCH

Why are people so rude to customer service employees ?

When I am standing in line at a store waiting for check out, I have heard people be so rude to the checker and treat them with very little respect. I don't understand this behavior. I see customers look down their noses at clerks and boss them around like slaves ! I have even been in the clerks position many years ago & received this treatment. Why do some people feel this is okay ?

Asked By: Nancy - 8/30/2010
Best Answer - Chosen by Asker
There are some very good answers to this question already, so in no way do I expect to get the "Best Answer." However, I thought I would throw in an additional perspective, having been a cashier at a pet store, grocery store and handbag store collectively for about 10 years. In addition, my very own MOTHER is one of... More
Answered By: Stephanie - 8/30/2010
Additional Answers (15)
Definitely the Simpson's, and Futurama. The Simpson's is a classic show, and Futurama is just plain hilarious... More
Answered By: Shae - 8/30/2010
 
They either never worked a service job when they were younger or they forgot what it was like when they did... More
Answered By: Elle - 8/30/2010
 
Customer service people are the lowest on the totem pole. People who are a******s, losers, think they can treat clerks, waitresses, receptionists, like slaves, or even worse. That's because they're losers. Hotel front desk clerks (concierge) often get treated that way, too, especially by the GM and assistant manager... More
Answered By: gardenoflia - 8/30/2010
 
To answer your question why do they feel is okay to treat them that way? I think is because they have not faced that kind of treatment in their life. I think that would change if they were in the receiving end or had experiences in those areas... More
Source(s):
Answered By: Nathanael C - 8/30/2010
 
Customer service are sometimes treated unfairly simply because people are rude (well, people are rude to a lot of other professions and people too... More
Answered By: Light Cloud - 8/30/2010
 
Because we're fed up with the policies of their employer... More
Answered By: Freesumpin - 8/30/2010
 
They are rude because they lack common courtesy.
Answered By: Mimmi - 8/30/2010
 
They're jerks, and a certain percentage of the general population is just that way. I've worked in retail and I find it hovers around maybe 1-2% of everyone that walks in the store, Unfortunately, as a checker you don't have the ability to walk away from people who are jerks... More
Answered By: Dogbreath - 8/30/2010
 
Because customer service employees dont provide customer service. Its that simple... More
Answered By: Mr Warrior - 8/30/2010
 
Because they are so full of (blank) they mistake "service" for "servant"
Answered By: Time and Chance - 8/30/2010
 
(People have the right to be mean to service workers, Mr. Warrior... More
Answered By: savoytruffle80 - 8/30/2010
 
I have worked retail for 11 years now. Part time, full time, for 3 different corperations and 6 total locations, loved at every place. I must however, as a very friendly appreciated by most customers can appreciate this situation. Even more so, why do customers think they can be rude and obnoxious when any little... More
Source(s):
Answered By: Cuteasapup - 8/30/2010
 
they have no manners. i am entitled
Answered By: secrets12189 - 8/30/2010
 
I believe that they do this because they are dissatisfied with the product(s) and/or service(s) they have received. The customer service employee is the one placed in the middle to deal with the problems. Therefore, by the time they interact, the customer is angry and getting angrier by the minute. Although it may... More
Answered By: Precious - 8/30/2010
 
@ Mr warrior: Don't be a f*****g a*****e... More
Answered By: phantom_meteor - 12/12/2013
 
Sponsored results
(89) Real Jobs Paying $21-$97/Hour- Available Now. Apply Online!
800Hiring.info/A Jobs
Find Local Jobs Paying $23-$89/Hour- Available Today. Apply Now!
800Hiring.biz/Jobs
Over 483 Local Jobs Now Hiring In Your Area. $18-$87/Hr - Apply Today!
Jobs.Quick-com
Work At Home Jobs Make $87/HR, Jobs Seen On TV. Jobs Hiring Now
www.HomeJobs-Finder.info

Other Career Questions

What is your current job? Why did you choose this job? What do you enjoy about your job? What do you dislike about your job? What would be your perfect job? Would you rather have this j...
3 answers - Asked By: drop pants not bombs!.♥ - 3/2/2010
Where are the jobs? Is productivity and globalization creating a permanent “recession” of jobs? My main issue is I am doing a paper for school and have no idea where to begin. I was hoping suggestions...
4 answers - Asked By: bayebd24【ツ】 - 11/21/2007
Hi ok im 19 and about to start college to do an acess course into a university. Ive been browsing through all the courses and im tottaly stuck! I thought politics but im scared ill end up with some r...
1 answers - Asked By: roseparkerly - 1/26/2009

Content is not owned or controlled by Monster. Any content concerns should be addressed with Yahoo!
Yahoo! Does not evaluate or guarantee the accuracy of any Yahoo! Answers content. Yahoo! Disclaimer.

Popular Articles

Best-Paying Work-from-Home Jobs Article Rating
It’s easier than ever to work from home. Of course, not every job is a mobile job, and some companies aren’t interested in having their employees work from home.
2013 Marketing Jobs Outlook Article Rating
The US may be facing another year of anemic hiring overall, but that won't be the case in the high-orbit world of multichannel, digital media marketing.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.1.40.24-213
eTrustLogo