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What is the role of agencies in providing call centre jobs ?

I got a call from an agency which said its hiring for convergys and other companies for call centre jobs. The companies are in gurgaon but the agency conducts interviews in vikaspuri. I dont get the connection, can someone explain me all this.

Asked By: AT22 - 11/2/2010
Best Answer - Chosen by Asker
Actually agencies firstly will know where the jobs are empty and then wil call the candidates and say that particular job is empty here... they will get money from the company where they appointing the candidates or they take money from the candidates....
Answered By: Sanjay Kumar - 11/2/2010
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