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OBJECTIVE : To be a reliable, professional and sociable manager. To provide excellent customer service and bring my sales skills and experience to the team. WORK EXPERIENCE : Key Holder - General Retail Manager July 2006 - June 2007 AAA Bloomington, MN Key Holder - July 2006 - November 2006 Opened and closed the store, activated and deactivated the alarm system Counted and prepared deposit slips and cash bags Delegated tasks to other employees to ensure projects were done in a timely manner Assisted customers locate merchandise, including ordering out of stock merchandise for in-store pick up and home delivery Maintain professionalism at all times to accurately represent the company Assistant Manager - November 2006 - January 2007 Duties listed above Helped scan, count and stock inventory Recruited new hires and stood in on interviews Scheduled a staff of 15 Manager - January 2007 - July 2007 * Duties listed above Recruited, interviewed, hired and coached staff of 15 Conducted training and coordinated all orientation sessions for new hires Terminated and followed through with disciplinary actions Adapted to revised weekly schedules as regulated by headquarters Calculated and sent weekly payroll through computer system Ordered inventory and supplies weekly, staying within monthly budget Received and counted weekly inventory shipments and stocked new inventory Assigned duties to employees and made sure the duties were followed through Support other team members and help them reach their sales goals Utilized Peoplesoft to enter new hires, process transfers, promotions and terminations Ensured all employee time cards in time keeping system were correct and sent to headquarters Customer Service Representative April 2003 - July 2006 BBB Minneapolis, MN Customer Service Representative - Sales of software and installation/training packages Installation and training of the software Customer support related to the software and customer accounts Data entry Administrative Assistant - General Manager March 2000 - May 2003 CCC Madison, WI General Manager - Scheduled staff of 10 Interviewed, hired and trained new team members Calculated and sent weekly payroll, with commission Set appointments to give tours of the facility with my goal being to make a sale Sold memberships and training packages, as well as merchandise Filed financial contracts and reported delinquents to billing agency Provided customer service to members / potential members regarding the gym and financial contracts Minor marketing, designed flyers and member appreciation incentives EDUCATION: DDD High School 1998 - 2000 DDD, WI Minnesota State Education November 28, 2006 EEE, MN GED Graduate SKILLS: Time Management - Ability to delegate tasks to myself and others to make sure jobs get done in a timely order Able to prioritize to fit the needs of the business Self motivated with a strong work ethic for professionalism and timelines Office Equipment/Computer Knowledge - Can type 45-50 WPM PowerPoint, Outlook, Word, Excel Knowledge of computers and programs, printers and fax machines Adjustability - 
* I adjust to new situations and work effectively and efficiently without supervision Able to produce great results even in high pressure situations Willing to try new things Communication - Experience dealing with customers and supervisors at all levels via telephone, email and in person Ensuring successful communication by listening and troubleshooting to solve problems

Asked By: Vasara - 11/3/2010
Best Answer - Chosen by Asker
I think it looks good. I was curious why work experience seemed to end as of June 2007... More
Answered By: kckid2 - 11/5/2010
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