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how do I get rid of thinkpoint and system tool?

My dad's computer has been infected with both viruses and we've looked all over the internet for solutions but the computer won't let us run any anti malware even if we save it as iexplorer.exe PLEASE help, my dad has an important bid due and he really needs his computer. its very important that we remove both thinkpoint and system tool from his computer!!! Thank you SOOO much to everyone that answered you guys really helped my family out, thanks agian!!!!

Asked By: - 11/6/2010
Best Answer - Chosen by Asker
Trying to fix an infected copy of Windows from within Windows, even in Safe mode, is like trying to do a valve job on an engine while it's running. Modern Trojans, viruses, and rootkits are DESIGNED to be unremoveable by hiding themselves from Windows and the tools that we use to remove them--but we have the... More
Answered By: ScienceMikey - 11/6/2010
Additional Answers (5)
Here is what I would do... More
Source(s):
Answered By: Billy Bob - 11/7/2010
 
Go to this link : http://adf.ly/AVo8 It directs you to a forum where there are many people who can help you in any technology field. After going to the link click "Skip Ad" at upper right corner.
Answered By: Jc - 11/7/2010
 
Please, what browser were/are you using?
Answered By: Dunbar Pappy ϟϟ - 11/7/2010
 
Hey I just helped someone get rid of this virus, here’s a step by step on how to delete it, you might want to print this off... More
Answered By: Carly xoxo - 11/7/2010
 
1. go to C:\Windows\System32\ folder, copy taskmgr.exe and rename copy to iexplore.exe . Run it... More
Answered By: Giedrius M - 11/7/2010
 
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