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Do people in customer service these days lack interpersonal skills or what?

Everywhere I go in Atlanta, I have to deal with people who don't even say thank you after I spend my hard earned money in their place of business!! So many people are out of work right now and would love to take their job! I bet they would say thank you! @ Justin, actually I am out of work and I have a Master's Degree.

Asked By: Cherie - 11/11/2010
Best Answer - Chosen by Asker
Anyone who spends their money and is respectful to the merchant deserves at least a smile or a thank you. If they cannot perform this simple duty, then they should not be in "customer service" regardless of the s*** they have to deal with. As far as the people who say she doesn't know the flip side of the retail... More
Answered By: phenomenon - 11/12/2010
Additional Answers (10)
If you really needed it or really wanted it, you could care less if they said thank you. Your obviously not out of work, get over it.
Answered By: Justin - 11/11/2010
 
People are certainly more about themselves these days! I met a young girl at the local McDonalds drive thru one day, and she told me how p****d off she was about the traffic in the drive thru!!!!!! It must be something in the water! No Respect! Yes, you are absolutely right to feel that way!!!!!!!!!!!!!!!!
Source(s):
Answered By: areawiderem - 11/11/2010
 
Now a days customer service does suck. I was in customer service for a long time. i loved my customers, but I guess that was the good old days about 5 years ago.It's sad.
Answered By: augusts.child - 11/11/2010
 
It's "What". :( People are just NOT being taught "Civility" or Manners anymore... And the WEIRD thing about it, is that the People who are Complaining the LOUDEST about it- are usually the Rudest !!! :o
Source(s):
Answered By: Joseph the Second - 11/11/2010
 
Being outright rude is obviously not cool, but failing to tell you to have a nice day is hardly a big deal. Cashiers don't need to fall all over themselves thanking you for buying groceries at the store they work at.
Answered By: ♥ sohysterical ♥ - 11/11/2010
 
So what if they don't say thank you? Don't let it ruin your day.
Answered By: Mimi - 11/11/2010
 
it's not just in atlanta this type of behaviour happens everywhere i went to a burger a few weeks ago / placed an order /after placing the order the lady told ok you hurry up / drive around / i got to the window /she literaly rip the money from my hand /shoved the order into my face / you talk about rude that was... More
Answered By: tyrese05@sbcglobal.net - 11/11/2010
 
I know what you mean, businesses should be bending over backwards to keep the customer happy but sadly there are a few who don't.
Answered By: Sparrow - 11/11/2010
 
I worked in retail for six years, and since then I have judged with a critical eye how I am treated by retail personnel. I have received some awesome customer service, by being polite and understanding and mostly knowing what I want before I go the store. Retail is a tough business to be in, most workers are part time... More
Answered By: TinySpark - 11/11/2010
 
How much experience do you have on the flip side of this issue... More
Answered By: kxaltli - 11/11/2010
 
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