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Why do companies refer to other departments within the same company as "Customers" if they are not customers?

I work at a company that says what I do is "customer service" for other departments - and the other departmenst are our "Customers" but it is completely NOT customer service at all. I do quality control. Anyone else see this ridiculous trend at their own company?

Asked By: New Web - 12/14/2010
Best Answer - Chosen by Asker
Yeah, I don't know who comes up with this stuff. Some examples (old vs. modern version... More
Answered By: capwest5a - 12/14/2010
Additional Answers (1)
that's just the name of the department, many company like to use whatever name they like By the way, they are two type of "customer" - internal customer and external customer The internal customer is the "department" after your department
Source(s):
Answered By: Calvin K - 12/18/2010
 
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