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What value does Geico go by to determine reimbursement for a total loss?

I Have a 1999 SVT Ford Mustang Cobra with 116,000 miles on it, that was in excellent condition that i have recently totaled and Geico is only offering me 7600 but NADA is 9200 and KBB is 9600. How can i fight this? they say there not going to change it.

Asked By: sam b - 2/16/2011
Best Answer - Chosen by Asker
Well that sucks, lets try to change that. I hope you were not injured in the accident, insurance companies are sometimes difficult, always be polite, and do your best to be calm cool and collected. I checked nada guide and found 9,275 for your cobra, 7,600 is barely past clean trade in?
First type out a short letter, politely turn down the offer, and ask that you would like an independent appraisal , because you believe the price is lower than fair market value. thank you very much.use the nada guide as a reference, also go online to autotrader.com and check mustangs for sale in general, you can leave the search parameters open for all 50 states by putting your zip in the search box and leaving any distance as a search parameter as to the year type in 1999 twice. At this point just see how much they are asking for that year make and model by looking at the ads and seeing what people are asking for their car, remember though asking price, and selling price may differ. Once you get a general idea narrow the search to your state, and try to download some that support your claim .
If you have put any money into the car in the last six months, like a set of tires, rebuilt transmission, paint job, what ever, include a receipt, I know the insurance company claims that has no bearing, they can kiss my butt, any repairs recently count, please include a copy of receipts in your letter.
and do yourself a favor, type this out so it is easy to read. some insurance adjusters are s l o w .
another online source for pricing is Edmund's.com go online its free, and download and print pricing info from Edmund's too include in your letter. Next check Hemming motor news. www.hemmings.com this is a large online magazine with deep world wide roots in the old car world and has been around forever. go ahead and get some more pricing infor for that year mustang, and print the page with some prices that support your claim. you can also check craigslist, and your local paper for possible pricing info too.
This is what insurance companies do, believe it or not, is check and research all available pricing information within 100 miles of your address, so now you should have a polite letter that thanks gieco for ther attention to your claim, and that you regretfully cannot accept their offer at this time. because you have done research in auto trader, nade guide, hemmings motor news, Edmund's, etc etc, you would like an independent appraisal of your mustang, because you feel it fair market value is closer to say 9000 dollars. thank you very much I appreciate your time, sign it and date it
you do not have to include every price guide, just the ones you think best support your cars value.
Lets hope the adjuster has a better day when he gets this letter, all you can do is try? hang in their , be patient and wait and see ok?
( I actually painted faces and names on watermelons and other fruit of previous insurance and then after it was all over went up in the woods and shot watermelons for awhile. good luck.
remeber always, knowledge is power, by standing up for what is right, no one can take that from you, got it? I hope things go better next month, than they did last month.
Answered By: roger - 2/16/2011
Additional Answers ()
You can look at what similar cars in similar condition are selling for in your area and you can get a "car expert" to give you a written estimate of value. If that evidence is more than they are offering, Show it to the insurance company and they may be swayed.
Answered By: Entidtil - 2/17/2011
As a general rule, when the insurance company totals a car and offers you a settlement, they must show in writing how they came to this evaluation. NO insurance company uses KBB, that is only used for dealers. But NADA is a reasonable website and many companies will use NADA to evaluate.

Most people will always say that there car is in excellent condition but most appraisers will find that it is just normal. The appraiser that looked at your car, has to note everything, which means the tire threads, mechanical and also the inside of the vehicle for wear/tear. They are also required to do a search of the "average" cost for a comparable 99 cobra and use that in their evaluation. Mileage can add/deduct value but with 116,000 miles would be about normal for a 11/12 year old car.

One poster stated let them know about upkeep and receipts, but if it is normal maintenance wont add a dime, since it would be expected. You had stated in a prior question about your motor needed to be replaced, did you do that? If so, that could be added value with proof. Also on the comparison of similar vehicles has to be in the area you live in, vs the other 50 states since 1 car might cost more where you live vs lower in another state or vice versa.

Go to NADA, Edmund's and even Consumer Reports if possible to do a search of the true value of your auto and then submit to Geico. IS the $7,600 including your $500 or $1,000 deductible so would be $8,100 w/out a $500 deductible.

One last thing. In the quote, did they have all of your options that may increase the value of your car? Sometimes they can miss 1 option that is not standard that could increase the value of your car.

good luck
Answered By: lucy - 2/17/2011
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