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Do you trust AVG products? AVG damaged my operating system and caused me to lost all my files.?

╔══════════════════The Famous Five 4 - HMT ══════════════════╗
╠Monday, 28th - MARCH -2011
╚Greetings

A few days ago I decided to install AVG Free Antivirus 2011, I used it to scan my computer and then used to computer analyzing function, it detected many problems so I decided to download AVG PC tune up to use the 24 hour trial which it recommended. I installed it and let it run, once completed I began to use my computer again, I thought it to be more slow than usual, so I logged off and loged back on again. When completely loaded, I moved the mouse and then the icons on the desktop started to disappear, then the task bar followed, my computer froze, I could not even access task manager or even press CTRL+ALT+DEL. In a state of panic I had to force shutdown my notebook and turn it back on again. Instead of doing the usual which is the Toshiba splash screen and then the windows splash screen, it went to the Toshiba splash screen and then a back screen with a grey flashing line, it was like that and wouldn't do anything else. I had to restart my computer many times when at last a screen came up saying something about my operating system being corrupt and that it can't be access.
I had no choice but to reset my computer, since I bought a notebook, I didn't have my own copy of windows seven, I only got a OEM version therefore I cannot do the system repair, as I did not have a disc. So I had to reset my whole computer to factory settings, which took me for ages.
But the thing that bothered me the most is that I lost all the work and other important files which I had on my hard drive. I had to install windows update and those other big files all over again.
I am extremely angry with AVG and their stupid products.
I have used AVG free anti virus before and it never helped my computer at all but made it slower, now their stupid Tune Up program and damaged my computer and made me lose all my important work, so much for making the computer faster, it wrecked the whole operating system. Luckily I only used the trial, if I purchased the program I probably would have made a complaint to them.

Does any use AVG products or had any problems with them.


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I have been using Avast free for past few years and it is great, I love that program, I switched to it after AVG failed to protect my computer. I only tried AVG a few days ago to see if it has improved, well obviously not, it has gotten worse. I am now using Avast again. Avast is the best anti virus in the world, you can be sure that you are safe with it where ever you go and what ever you do.

Asked By: TheFamousFive4 - 3/28/2011
Best Answer - Chosen by Asker
I don't trust ANY application/utility of ANY corporation to be capable of fixing computer errors, regardless of how promising their claims may be.
Windows built in System Restore... forget it! It might work okay when your PC still works okay, but let's you down when you really need it.
I don't even bother with it and I've switched it off to save system resources.

I'm still using an older version of AVG anti virus (AVG 9.0 free).
I've always ignored the prompts to update to 10 or 11 or whatever it is now.
With that, I've experienced Mozilla Firefox (browser) freezing while loading certain websites.
I later found out this was due to some bug in the AVG Link Scanner. I've simply disabled the Link Scanner and accepted that this might increase the risks somewhat.
Other than that, it seems to be doing its job. Once in a blue moon it picks up some trojan.

For me, that's really all I want from it. I don't count on full protection.
I protect myself in a different manner.
To avoid getting faced with the complete nightmare of having to install everything from scratch, I've always used some application that makes a 'snapshot' (or 'drive-image' if you like) of your system.
In the early days I used Norton Ghost, because it came with my system. Later on I switched to Paragon -Drive Backup and/or -System Backup, because it came as freebies on magazine disks, and was capable of handling NTFS file systems, whereas the old version of Ghost was not.

So if you occasionally make an image of your system partition onto a second hard drive or external hard drive, then at least you can restore to the condition of that point, instead of factory default condition.
That way you don't lose all of the changes you've done since you purchased the PC, such as all the updates you mentioned.

The other thing most people will only learn from personal EXPERIENCE is backing up all data that you find important.
Yes, everyone always STRONGLY RECOMMENDS to back up your data regularly and even more so BEFORE installing/using some system utility, but in practice we do NOT learn much from other people's advice, mistakes and losses -- we only learn that from our own!
Virtually everyone who's been working with computers for a while has lost some data at some time. Telling yourself you're stupid for not backing up is pointless (doesn't make you smarter), and for someone else to tell you that you're stupid is at best hypocritical, so better not go there.

Luckily USB flash drives and external hard drives are relative cheap these days and have made copying files as simple as plug in and drag & drop.
Compared to CDRs it's such a snap.
And if we still lose large amounts of important data, then we could only really blame ourselves for either being too lazy or deluding ourselves that technology is fail-safe.

Programs are buggy. They are written by humans who at least occasionally make errors. The more complex the program, the more room for errors.
One thing is for sure though, nobody wants to spend lots of money on programs that are full of bugs.
Answered By: LotsaSpots - 3/28/2011
Additional Answers ()
AVG doesn't pick up all viruses, in fact, it sucks! The program didn't mess up your computer but it sounds like you have a virus. Try Avast. It runs in real time and has worked for me. I have it installed on 3 computers and haven't had any problems.
Answered By: whata waste - 3/28/2011
AVG Free Antivirus 2011 is not always good because it shows all programs as virus. I was also using this but later i have decided to uninstall it because it take much time to scan any file.
You can download Microsoft Security Essentials from:-
http://www.microsoft.com/security_essentials/

I promise you this will never cause damage to your PC. It is from Microsoft thats why you can trust on it............And the last thing is that it is freeee....
Enjoy!!
Source(s):
My experience..............
Answered By: Fazle - 3/28/2011
Sorry to hear of your problems. I have used AVG Free for several years now over three computers with no complaints. I did "catch" some malware at one stage but realise that that was not necessarily the fault of AVG. But I will be on the lookout now that I've read your sorry tale. One last word, you have to look into back ups, for your own sanity!
Answered By: Sheila - 3/28/2011
No, Fame, no, I don't....Had it - and deleted it pretty soon.....I'm using Malwarebytes now....I have had NO problems......but, then. I can't remember AVG doin' anything like that on my Toshiba laptop!
Source(s):
me
Answered By: Richard M - 3/28/2011
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