Problem Solving for a Sky job for Customer Service?
I have a telephone interview tomorrow for a Customer Service and 1 of the question is 'how do I go about problem solving and how I deal with it' I have come up with alot of answers but I'm needing abit more help just to see if my answers are appropriate for this question. Any help would be appreciative. Thank you
Asked By: Safrina - 4/12/2011
Best Answer - Chosen by Asker
If its customer service then I would think along the lines of the fact its a customer issue. So first of all what resolution is the customer looking for, always have that as the starting block, yes you may not be able to provide that to them but you should always be aiming for that resolution and then give the best... More
Answered By: Dawn B - 4/12/2011
Additional Answers (2)
Goodluck i got an interview this Friday. Please help me bud
Answered By: Dioneza - 4/12/2011
We address customer service issues in so many of our LeapTV episodes. You could find many answers here: http://www.leaptv.com @leapzone http://www.leaptv.com http://www.leapzonestrategies.com http://www.facebook.com/LeapZone
Answered By: Isabelle Mercier - 4/12/2011
Over 483 Local Jobs Now Hiring In Your Area. $18-$87/Hr - Apply Today!
Click. Search. Apply. Free!
Jobs hiring near your local area. Part-time, Full-time, Work at home.
Get Your Degree Online Sooner than You Think. Financial Aid Options
Other Career Questions
What is your current job? Why did you choose this job? What do you enjoy about your job? What do you dislike about your job? What would be your perfect job? Would you rather have this j...
Where are the jobs? Is productivity and globalization creating a permanent “recession” of jobs? My main issue is I am doing a paper for school and have no idea where to begin. I was hoping suggestions...
Hi ok im 19 and about to start college to do an acess course into a university. Ive been browsing through all the courses and im tottaly stuck! I thought politics but im scared ill end up with some r...
Content is not owned or controlled by Monster. Any content concerns should be addressed with Yahoo!
Yahoo! Does not evaluate or guarantee the accuracy of any Yahoo! Answers content. Yahoo! Disclaimer.
Best-Paying Work-from-Home Jobs
It’s easier than ever to work from home. Of course, not every job is a mobile job, and some companies aren’t interested in having their employees work from home.
2013 Marketing Jobs Outlook
The US may be facing another year of anemic hiring overall, but that won't be the case in the high-orbit world of multichannel, digital media marketing.
2013 Engineering Jobs Outlook
Engineers will find job opportunities in select disciplines in 2013, with candidates who are all-around, client-oriented businesspeople in demand.
Best-Paying Jobs by Major
What could you earn with a particular four-year degree? Find out by checking out this list of the top-paying jobs for 20 of the most common majors.
Eight High-Paying, Secure Jobs
Want to earn a good salary and enjoy a measure of job security as well? Check out these well-paying jobs on tap for fast growth in the coming years.