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What does it mean to file a claim?

I had a phone interview earlier trying to get a customer care specialist position with humana. I asked the woman what were the job duties for the position and she mentioned filing claims. I've heard this before with insurance companies, but I am not sure what this is. Can anyone give me a brief description? I want to learn as much as I can so I can do my job correctly. Any help is appreciated :)

Asked By: Essie - 7/19/2011
Best Answer - Chosen by Asker
In ordinary conversation, to "file a claim" with your insurance company means to submit all your paperwork to them so that they will pay for something... More
Answered By: rtfm - 7/19/2011
Additional Answers (1)
It's basically filling out a claim form - asking the client what happened.
Answered By: mbrcatz - 7/19/2011
 
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