The Retail Pharmacy Customer Care Center team made up of Pharmacists, Pharmacy Technicians, and Customer Service Representatives, supports our stores and customers by handling phone inquires, refills, clinical questions, as well as other pharmacy related requests. This innovative Retail Pharmacy Customer Care Center located in Cumberland, Rhode Island, will allow our store pharmacy teams to spend more time assisting our in-store customers, and provide more one-on-one service, while the center will focus on servicing the customers with phone requests, providing a level of service that will exceed our customer’s expectations.
The Retail Pharmacy Customer Care Pharmacy Technician works as part of the call center team to ensure that each patient has a positive service experience with CVS/pharmacy. They ensure the delivery of outstanding customer service in alignment with company vision, mission and values.
Search or apply online to Retail Pharmacy Customer Care Center
For career related inquiries, please visit info.cvscaremark.com/careers/search-opportunities
The field for Pharmacy Technicians has increased due to more
retail and grocery stores providing pharmacy services.
Jobs are available in many settings including hospitals, drug stores, grocery, club and some retail chain stores.
Things You'll Need
Study mathmatics, health and life sciences in high school.
Medical terminology is also helpful.
Complete a vocational, ROP, technical or community college certificate program for Pharmacy Technician, typically a 1-year program.
Gain work experience as a pharmacy assistant, while completing your certificate. Pharmacy assistants usually have less complex responsibilities than technicians. They often serve as clerks, cashiers or stock shelves. Experienced assistants often have as easier time finding technician jobs after graduation.
Take the National Pharmacy Technician Certification Exam after graduating your certification program. This exam is voluntary, yet will formalize your education and allow employers to know you have a standardized body of knowledge and skills. The passed exam will earn you the title Certified Pharmacy Technician.
Keep up with your education and re-certify every two years by completing 10 contact hours of related pharmacy education each year.
Read more: How to Become a Pharmacy Technician | eHow.com http://www.ehow.com/how_1000120_become-pharmacy-technician.html#ixzz1UBfMoKbc