LMAO Macy's? HELL NO! I say Starbucks :-) Target is worst than Macys,
Black clothing, or anything that is cute but professional.
I worked with Macy's for three years as a sale associate before I decided to call it quit. Managements lie about being flexible with your schedule if you work or go to school. They want you to work and if you don't work, you get a point taken out.
Employees get 9 points for the entire year. These 9 points determine if you call in or can't work, they will take out one point on weekday and two points on weekend. They don't care if it family emergency or that you sick. If you have 2 points left, don't bother showing up to work. They will tell you to go home and you're fired. So really, you only have 7 points to begin with. I don't know why they lied about the 9 points thingy.
You don't get paid time off, until you work there for one full year. Part time you only get about 2-5 days paid time off for the whole year, while full timer get about 5-10 days paid time off.
You get 20?mployee discount on everything you buy. You must enroll for the Macy's credit card to get the discount. If you have bad credit or don't want to open a Macy's card, you can apply for the Pre-Paid Macy's card. It's where you put money to spend and get your 20?mployee discount.
Be aware that if you want to open a Macy's credit card, it is 24.50?PR.
Manager only cares if you open Loyalty. Loyalty is where you convince customers to open an Macy's credit card. Part timer need to open 2-3 credit cards per week, while full timer need to 3-4 credit cards per week.
You need to make sure you do 100?00?f your sales goal per day, if you don't Manager will nag you on your sales goal and opening credits. It will effect on your store card and your job status.
Each week, Manager will show us our Weekly Store Card. Store Card is a ranking system for all employees. It consists of how many items you sell per transaction, sales goal, credits, average sale, overall points, and your rank.
Items per transaction is worth: 15 points
Sales Goal is worth: 55 points
Credits is worth: 20 points
Average sale: 10 points
Total: 100 points
You need to make sure your store card is around 75 points to 100 points each week. If not, Manager will be keep an eyes close on you and supervise you. They will do role plays and it doesn't help when they keep telling you "No, that's not right, do it again"
Sales goal is the biggest thing when you work in Macy's. If you make your sales goal yesterday or whatever date it is, and your previous customers that you rang the purchases up decided to return the stuffs. It will effect your sales goal. Customer doesn't know that it effect sale associate sales goal. So instead of having a sales goal of $900 for today, your sales goal will go up to $1200, or more depending how many returns you're getting. So you always make sure your customer doesn't come back to return the stuffs. Always ask and making sure the clothes or merchandising they buy satisfy them. You DON"T WANT RETURNS.
Each time you open credits, you get macy's money. Macy's money is not real cash, it's act like a coupons that you can use for your purchases. You each $3 Macy's money per credit you open, either it's approve or not approve.
Macy's will lie about their fashionable wears. Employees only get to wear black clothing with some accessories. If you work in Impulse Department then you are allow to wear Impulse stuffs. Impulse is high end clothing such as True Religion, BCBG, and etc. You don't get free clothing allowance whatsoever unless you're a Specialist. If you're not, then you have to pay high price just to wear regular clothing instead of black.
Good luck. But i'm happy that I quit Macy's. It's so stressful, you always get yell by the customers no matter what, even if it's not your fault, but the Corporation.
Customers will treat you like crap, and they don't care about you nor your sales goal. Manager will tries to make you work like a dog and the paid is really low. They starts you off at $8.00 per hour.
Not only you have to clean the dressing room, you have to put the clothes away, do exchange, returns, phone calls, orders, purchases, open crediting and etc.
If i were you I will not work at Macys.
Answered By: - 9/28/2011