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What can or should I do to my travel agent (Marc) who spoiled my vacation to Switzerland by overcharging me &?

caused me to arrive in Switzerland 2 days late. When I complained Marc said he could arrange for me to come back 2 days later but my job won't allow me to come back 2 days later. Marc also said that I should of asked 1 month before the flight if I wanted a cheaper price. Which I did but Marc didn't book my tickets till 2 weeks before the trip When I reminded him about that he said I should of reminded him to book the tickets right away But I didn't think I had to remind him I thought Marc would automatically do that The purpose of my trip was to visit relatives I haven't seen in 3 years I live in New York City, USA

Asked By: Sol - 1/22/2012
Best Answer - Chosen by Asker
Are you sure you were overcharged? It sounds like you gave him a budget, but because you weren't able to book sooner, he did what he could to get you the most time there at the price point you agreed upon. Next time, just book it yourself.
Answered By: Ring0Rosie - 1/22/2012
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