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How to deal with disabled people as a receptionist?

Got an interview tomorrow for receptionist job at GP surgery, but anticipate they might ask me this question about dealing with people with learning difficulties, blind, deaf. How do I land with the best answer at the interview? Any tips appreciated.

Asked By: retail girl - 3/7/2012
Best Answer - Chosen by Asker
Speak to them as you would anyone else. As a receptionist at a GP, your interaction with people is going to be quite brief anyway. someone answered "offer them assistance if they need it" NO, offer them assistance if they ASK you for assitance. Making the assumption that a person with a disability needs help is plain... More
Answered By: GinnyBRock - 3/7/2012
Additional Answers (6)
You treat them as you'd want to be treated; no different to anyone else. But offer assistance if they need it.
Answered By: Scott - 3/7/2012
 
Most of the time, the way we interact with these people means a lot. There are tactful ways to approach them... More
Source(s):
Answered By: Chris - 3/7/2012
 
"I would attempt to communicate with them the best I could however if unable to understand them I would pull a co-worker aside who may be able to assist me in q quick manner to keep the customer happy, and to keep business flowing at a good rate... More
Answered By: Jamesy - 3/7/2012
 
I think you have received really good answers from Chris and Scott. You could bring up the question yourself to show the interviewer(s) that you are willing to be sensitive to all kinds of people regarding their disabilities and are interested in learning about how to handle all the various people with disabilities... More
Source(s):
Answered By: C Stevens - 3/7/2012
 
hours smilie be yourself
Answered By: awommack - 3/7/2012
 
Just like a Christian would say, 'Do unto others, as you would have them do unto you'. It is not rocket science.
Answered By: car05161967 - 3/7/2012
 
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