What is a job in customer service like?
I'm a recent college grad with a degree in writing and I just got a job as a customer service account representative with an engineering firm. What's your experience in customer service been like? Is there opportunity for career advancement? Can this be considered a career? Please share your experience.
Asked By: shawna rose - 5/3/2012
Best Answer - Chosen by Asker
Being as it's with an engineering firm, it might be an exceptional position, but usually customer service is a euphemism for crap jobs where you have to deal with angry or rude people, frequently while balancing what they want against what your boss wants, which are two mutually exclusive things. In my experience, the... More
Answered By: bleuflamenco - 5/3/2012
Additional Answers (1)
Customer Service means dealing w/customers, usually unhappy, angry ones. Your job would be to smile, apologize and do everything possible to see that customer ends up happy. An angry customer will let everyone know how the badly the store treated him -- and vice versa.
Answered By: DeAnne - 5/3/2012
Are you the Beauty Expert in Your Group? Then Say Yes to Sell Avon!
$21/hr Start, Avg Pay $72K/yr Check Our Map of the 1700 Openings.
New job opportunities added daily. Search & apply for DC jobs now.
Become A Mystery Shopper. Immediate Start, No Fee, No Contracts
Other Career Questions
What jobs are there in the business field that are night jobs? Places and job titles please. Im have a BA in Business Admin and looking for a night job, already have a morning/day job.
Enumerate these jobs Say, patent application writting. patent application writing. In a company, what jobs are needed to keep confidential?
Content is not owned or controlled by Monster. Any content concerns should be addressed with Yahoo!
Yahoo! Does not evaluate or guarantee the accuracy of any Yahoo! Answers content. Yahoo! Disclaimer.
Best-Paying Work-from-Home Jobs
It’s easier than ever to work from home. Of course, not every job is a mobile job, and some companies aren’t interested in having their employees work from home.
2013 Marketing Jobs Outlook
The US may be facing another year of anemic hiring overall, but that won't be the case in the high-orbit world of multichannel, digital media marketing.
2013 Engineering Jobs Outlook
Engineers will find job opportunities in select disciplines in 2013, with candidates who are all-around, client-oriented businesspeople in demand.
Best-Paying Jobs by Major
What could you earn with a particular four-year degree? Find out by checking out this list of the top-paying jobs for 20 of the most common majors.
Eight High-Paying, Secure Jobs
Want to earn a good salary and enjoy a measure of job security as well? Check out these well-paying jobs on tap for fast growth in the coming years.