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How do you compare proposals with no cash inflows?

My employer would like to get the services of a third party in handling customer complaints. We received several proposals from different possible partners. Each one contains figures expressed on a monthly basis and termed as "all-in" package. No initial payments, just the monthly charges. How do I know which proposal to consider? Can I use NPV method? If yes, how do I go about it?

Asked By: - 5/9/2012
Best Answer - Chosen by Asker
1. The procedure for appointing such agencies is as follows... More
Answered By: Mohammad - 5/13/2012
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