Are there standardized lists of job titles? AKA What is my real job title?
So I'm looking to ask for a raise at my job and going on the recommendations of fellow employees and web gurus I'm trying to compile some data on salaries for comparative positions. But Ive run into a bit of a snag in that my job title at work doesn't exist anywhere else. Its also used across an entire department despite the fact that many of us actually perform drastically different tasks and have different roles and levels of responsibility. So when I go to a website like salary.com etc., its really hard to determine what the best match is for me. Everything I have tried suggests average salaries that seem far to low (customer support rep includes too many retail chains) or far to high (technical support or vendor relations are poor fits and make more money than I am likely to). So I was wondering, is there somewhere I can see a standardized list of job titles with definitions? Ive poked around the web a bit but without any success so far. And if not, can anyone out there give me some suggestions? To summarize my job, I work in a customer support department but work more in the back end rather than directly with the customers. I am a point of contact for other vendors and partners but only when they need information that deals specifically with the product I support. I also work with my colleagues when they need information from said vendors and partners. I also do some quality assurance work and manage and lead some small projects related to the product I support. Finally, I am one of the customer support departments two liaisons to other departments within the company, such as sales and technologies for this product and am serving as one of the two representatives for our department in a very large company wide project to upgrade this product. Any ideas or suggestions from the readers on what my job title would be if my company hadn't made up some random assortment of words to call all of us? Also, sorry if things were a little vague, but I don't want to say too much about the company I work for or what we do for job security reasons. :)
Asked By: J - 7/11/2012
Best Answer - Chosen by Asker
yes these are standardized lists of job titles
Answered By: frankie - 7/13/2012
Additional Answers (1)
Titles can be very vague for most companies. There really is not "definition" for job titles because each company has their own qualifiers and thus it makes defining a title en masse very difficult. However, you are not a customer support representative. Since you are focused on a single product and work both... More
Answered By: EJ - 7/11/2012
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