How can I politely tell a customer they are scamming?

I had a fellow return an the old garbage disposal unit in a new box (he said, never been opened)y My job is to open and inspect returned items......This disposal is obviously used..Slimy..EW! I need a great line to hand a customer scamming in this way....Help!

Asked By: tommie23 - 9/7/2012
Best Answer - Chosen by Asker
Firstly be conscious to maintain the integrity of both yourself & the trading establishment... More
Answered By: liam d - 9/8/2012
Additional Answers (2)
Really not your problem, especially not to be rude to the customer. Have a chat with your supervisor and ask how they would like you to handle these folks. I know it is infuriating when some one tries to cheat your store but customer relations is a fine line to walk so do not do or say something stupid.
Answered By: uuchurchlady - 9/7/2012
your BEST line will be the fact that he can't scam you lol. so say "nice try, good luck scamming someone else. O btw, I have filed a police report against you and expect to hear from them in the next 10 days". This will really scare him lol and he/she will think about going to jail at least for the next 10 days at... More
Answered By: AJ R - 9/7/2012
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