Do ground staff need more training or supervision or care when working around big jets?

Forklift truck driver fined £150 for causing £1 million damage to aircraft A Heathrow fork-lift truck driver caused more than £1 million damage to an aircraft after he misjudged the size of his baggage cart, a court was told. Dennis Jackson, 60, sliced through the tail of an SAS Airbus 321, with 175 passengers on board, as it prepared to fly to Copenhagen on June 12. Uxbridge magistrates were told he had forgotten which vehicle he had been driving. Engineers later found that his high loader was only inches away from the fuel line. Such was the force of the impact that one member of the crew was knocked off her feet as she was standing in the cockpit. The 175 shaken passengers were evacuated from the aircraft. "Unfortunately the difference in size led to the accident occurring - Mr Jackson is used to driving the regular-sized one. ''He misjudged the distance and failed to take into account the width and height." Human Factors Industry News 6 Jackson, who was employed Dnata, ground handling firm, had an exemplary record since joining the company in 2006. Marilyn Levene, the chairman of the bench, said he had made a "genuine mistake". Jackson, of Linkscroft Avenue, Ashford, west London, admitted driving without due care and attention. He was fined £150, ordered to pay £85 costs and a £15 victim surcharge at Uxbridge magistrates court. "This collision was due to the defendant not following instructions contained within the Heathrow Airport Operational Safety Instructions.'' The plane was evacuated and on inspection, engineers found the rear door had been jammed shut. Bethan Charnley, defending, said Jackson was responsible for an 'expensive accident' after forgetting he was driving the largest type of the vehicle. The high loader in question had earlier that day been used to lift a car into an aircraft's hold, she said. "This wasn't needed any more, and he was asked to take that back,'' she said. Texting

Asked By: stuttgart - 9/22/2012
Best Answer - Chosen by Asker
Ground employees really need a lot more training. I'm not sure supervision helps that much. Training cost's money, and there is a lot of lost time away from the job, involved with training. Most airlines let the insurance cover the physical damage to the equipment and declare the employees to be expendable... More
Answered By: Charles B - 9/23/2012
Additional Answers (1)
Id say more training and more care. supervision not so much. there are at least 6 people around the plane at all times. someone should have noticed an improper size of equipment in all situations you have presented. they had all become complacent in day to day operations in their respective situations.
Answered By: Jeremy O - 9/23/2012
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