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What is a fair pay raise for promotion with mixed duties?

I have been with this company going on 2 years. I was originally brought in with the credit manager to update the AR department and get the AR over 60 balances under control. I excelled at my job we brought the AR balance down from 1mil + to 300k. I created new NSF policies, created several excel workbooks that auto update from the companies data warehouse for both the credit department, bookkeepers in 13 other branches and the CFO and President. I took over the Mass Markets (Kroger,Home Depot, etc) from the credit manager and was able to save these accounts which were out of control and would have killed the company if we didn't collect the money owed. Two months ago I was given a promotion to the IT department because of my technical skills, skills with computers and my degree I am pursing is Bachelor in Computer Information Systems. This move was 6 months in the progess before it happened. They want to make sure everything was right as there is 1 other IT guy that has been there for a long time and the CFO & IT manager wanted to make our roles different as they are afraid of my knowledge quickly surpassing him and flushing him out. I still hand all Mass Markets for the company, I am now in charge of designing and managing the Cisco Phone systems for the Branches. I have already installed one branch and quickly picked up the system. They are super impressed with my skills already and the IT Manager has expressed her excitment to me about having me in the department and has told others she hopes she is able to keep me as they worry I will leave the company for more money. I was requested by the IT Manager to come to the department, so I was stolen from the credit department. I handle other stuff also like all PC Users, Printers, data entry, training, PC Apps, Microsoft Office, and so on. I have not been able to find a job title that is close to what I do now. I was told by the IT Manager that they will talk salary at the end of the year and that she promises I will be taken care of. I want to know if my expections are to much. I currently make $15.50/hr and believe that fair would be a 30-40% increase in pay. I was given a $1.00 raise in January and a bonus and I had only been at the company for 6 months. This was the largest raise given to anyone.

Asked By: - 11/26/2012
Best Answer - Chosen by Asker
You're best bet is to get as much IT experience as possible while you can, without complaint. Once you have a solid skill set and your BS - certify. Then apply for a full time position and tailor your resume for that new position using what you've learned. You can find industry salaries at networkworld.com for UC... More
Answered By: Robert - 11/29/2012
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