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What do you do with obsolete people?

There are about five people where I work who are completely incapable of working in a modern office environment. They can't use a PC properly, are always asking the same questions over and over, and look clueless whenever they're asked for anything. They can't think outside of the few mundane tasks they perform every single day, never volunteer to work on special projects (whereas the rest of us are expected to), and complain about everything all the time. Basically, these people are past it. They're in their 50's and 60's and haven't bothered to keep up. This isn't an ageist complaint, because my parents are that age and are perfectly tech-savvy. This is more of a laziness issue. They don't WANT to learn about anything that was invented post-1991. They come to work, do their little bit of work (which is becoming less and less each year as times change), and then go home. If we were to fill their jobs today we would be looking for people who had at least 3x the skills of these people, and their job descriptions would be ten times longer. ONE competent person could do the same work of all these people put together. We're in this situation now where the younger staff are doing 85% of the work, and the older group are doing the rest - even though our numbers are about equal. They complain if a meeting makes them late for their break time, when the rest of us rarely get time to take a break! The management coddles them because "things were different when they started working here" and "they didn't grow up with computers like you younger ones did". I'm sick of hearing it! Surely there should be an expectation that ALL employees need to keep their job skills current. What would you do with these people? We've tried training them, but they either don't bother to show up for the training, or it doesn't stick for more than five minutes.

Asked By: Jewelle - 12/17/2012
Best Answer - Chosen by Asker
Sometimes it's not the 'student' with the problem: it's the instruction method... More
Answered By: DunbarPappy®ϟϟ - 12/17/2012
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