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Customer service job interview questions?

I am going to be interviewing for a call center customer service position tomorrow. I do not have any previous customer service experience, so it's going to be difficult if I encounter questions that require me to draw on experience, such as "tell me about a time when....?" Any tips for how I should handle this situation? Also, what questions should I be prepared to answer?

Asked By: AbsoluteFlowerGyrl - 10/3/2013
Best Answer - Chosen by Asker
Well, you may not have been a customer service rep, but you have been a customer all your life. Think how someone behaved with you or someone you know in a particular situation. Did you feel it was right or wrong... More
Answered By: Ankita - 10/7/2013
Additional Answers (2)
Google it
Answered By: Chris - 10/3/2013
 
In answering job interview questions, you have to honest and tactful. If you don't have any job experience, then you can demonstrate the challenges you have encounter when you are studying. I am sure the challenges you have encounter during school is also the same when you are at work. Therefore, you use that as a... More
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Answered By: Bridgett - 10/7/2013
 
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