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Tips on dealing with customer service job?

Hi, thanks for clicking! On Monday I started my first job as a grocery store cashier at a chain grocery store, I'm only 16. I have been trained for three days, and yesterday I worked alone for the first time. Basically I have never been a very outgoing person, and the cash register, and all of the produce codes, and just everything combined is very difficult for me to pick up and deal with. In all I have worked there 4 days, and while I am becoming more comfortable I just need some tips on the following; 1. How do I feel less anxious while I'm at school all day? Like, all day I think about how I have to work after school and it makes me very nervous and sick. 2. Does it get easier? Working with people and using the cash register and stuff? 3. How do I deal with a situation where the shopper I'm ringing up gets angry, agitated, or treats me poorly? So far I have struggled with this. 4. Is it okay to make mistakes? I've made a few so far in the last 4 days and they have me questioning if this job just isn't for me. 5. How bad would it be if I were to quit? I mean, if I decide it just isn't for me. 6. How do I deal with cringe worthy co-workers? Like, a supervisor for the front end was getting all pissy at me because I kept asking for help.. Makes me feel stupid and just bleh. Any help will be appreciated, I just want to shake this mind set of not wanting hours. Like I work two days next week and I'm dreading them both. That's basically it, also any of your own personal stories about messing up, having a difficult time, or even about how you eventually got used to customer service would be nice and helpful as well. Thanks so much in advance!

Asked By: - 10/4/2013
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Answered By: Ali - 10/6/2013
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