Client Service Management Job Questions & Answers

I've landed an interview with a mortgage company as a "part-time marketing person" (that's literally how they posted the ad). I have a tremendous amount of experience in office management & client services. My husband ran his own mortgage brokerage and I handled the majority of the marketing, so I have both mortgage & marketing experience, although probably not as much as a marketing professional with a degree. What are some interview questions I can expect, and what are some things I can say or point out to give me an edge to land this job?

1 answer - Asked By: threedscreations - 9/12/2006

I have great culinary knowledge and I am going to school for food service management. I can't find a good job because I need a lot of flexibility right now while i'm in school. So I am thinking of starting my own business out of home by appointment only. This business would include me meeting with the client to show examples of food menus and meals with prices, teaching (at the client's home, in their kitchen) how to cook certain meals, possibly cooking meals for clients at their homes for small dinner parties or for their family. I already have a servesafe certificate, am a certified food handler in Los Angeles County where I will be working. What business licenses would i have to get and what else would i have to do to get this thing started?

2 answers - Asked By: teka kat - 7/1/2006

I've been trying to find a career in advertising/marketing for a little while now. I always include a cover letter, to stand out a bit. Usually what I do, is have a "base" cover letter, but I change the contents of the paragraph to suit the position. For example I applied to a position with this description and requirements: "Job Description The Account Coordinator plays a key role in the day-to-day client communication, planning and execution for a portfolio of Accordant Media’s advertising clients. In this capacity the Account Coordinator aids in development of client-facing documents and communications, helps design and implement campaigns, and facilitates communication between client and internal Accordant Media teams. The Account Coordinator will work closely with Accordant’s Analytics, Optimization and Technology teams, as well as the core Client Services group, gaining exposure to every facet of the real-time media practice. Specific Responsibilities and Activities: Contribute to day to day client communication and translate client objectives into campaign strategy Develop client-facing materials highlighting the execution and performance of Accordant programs Interface with client contacts to provide updates and insights on campaign performance Work with Optimization and Analytics teams to devise tactical strategies and drive campaign performance Desired Skills & Experience BS / BA degree. 1-2 years professional experience. Experience in media, research, advertising or financial services field preferred. Knowledge of the online media business and underlying technology and research Strong analytical skills: must be comfortable with MS Excel and Powerpoint, data analysis, and internet technologies Effective time management skills – ability to prioritize and meet deadlines Must be self-motivated and able to take the initiative to get the job done Excellent listening, presentation, written and verbal communication skills Comfortable working in a fast-paced, demanding, and fun entrepreneurial environment Ability to travel as required" To which I replied with my resume, and this cover letter (name and phone number omitted) Hello, I am responding in regard to the Account Coordinator position posted on LinkedIn. I feel that I am right for this position because of my experience, my skill list, and my personality. Primarily, I have over 8 years of experience in selling, up-selling, negotiating and managing. This means I’ve developed excellent communication skills and can juggle multiple projects at once. One of the most important things my background in management has taught me, is that results are essential. This has made me a very metric oriented person, and makes me always quantify what I do. In addition, my resume details that I started as a Marketing Intern at a Hispanic theater company called -------------. I took this internship, because I wanted to differentiate my experience to cater more to an advertising oriented career. My initial responsibilities were to edit and create ads. But I’ve always been the type to go above and beyond my responsibilities and do more. It ended up being a success for me, because they noticed my work ethic and an unpaid internship that was supposed to last three months, transformed into a freelance Communication Design position where I would do so much more. I feel that a combination of being a manager and a freelance communication designer makes me the ideal candidate for this position. Being manager means I know how to talk to the team and to the client and my experience in design shows that I know how to craft a message that will be receptive to my audience. I’m excited to talk about the Account Coordinator position and talk about what I can offer you and your organization in person. You may contact me at any time at -----, or email me at ------@gmail.com. Thank you for your time! Best Regards, Jeff-------- What I try to do is kind of craft a story as to who I am and why I would be beneficial to them. I wouldn't want to make it completely boring which is why i chose this method. Also I know about the point of an "action close" cover letter but i'm not too fond of it. Otherwise, ANY feedback would be much appreciated and thank you for reading this.

2 answers - Asked By: Jeffrey - 1/10/2013

I am currently working in Account Management/Client Services, and I am looking to get into HR. However, every HR job out there wants someone with experience. How can I get experience in a field when it is impossible to be considered because I don't have experience? Those people had to start somewhere, right?

1 answer - Asked By: Sandy G - 2/6/2008

I am looking to hear of experiences of CAs in unique or off-the-beaten-path fields while still leveraging the skills they gained as a CA (analytical, management interaction, client service, etc). Thanks!

1 answer - Asked By: helper_here - 11/26/2006

My position has been in account management (client services) and Im looking for a change. I'd appreciate any ideas on what industries/jobs I would be qualified for given my expereince.

2 answers - Asked By: iGuy - 7/18/2008

I just want to know the variety of jobs that an Accounting graduates can get either when they just get their degree or when they have 3-5 years experience. I want to see what types of jobs are there in the Accounting field.

1 answer - Asked By: dlee_theman - 1/30/2007

I really want to have a job working with the poor because I want to make a difference in some way, but instead of being a fundraiser I want to go out there and just help people (but without being a volunteer because I'll need to make a living) ... Any ideas??? Thanks :)

3 answers - Asked By: asker answerer - 10/2/2009

Located in the heart of Mumbai, India, we area 200 seater call center with employees who speak english as their first language. We services for Inbound customer service, Outbound sales. Appointment fixing, Lead Generation, Hot transfers, Debt Collections, Health receivables Management and Data entry Jobs. Basically we help all medium businesses cut their costs.

1 answer - Asked By: micheal19_79 - 11/6/2008

I have a background in banking & international management, and am interviewing for a position with a well-known consulting firm in a few days. Please give me any background information (from experience, if possible) about what exactly a consulting position consists of.

1 answer - Asked By: jit bag - 11/25/2006

I will have a bachelors degrees in human service management and was wondering which route should I take, I live in the state of alabama , someone told that a masters in psychology is useless in alabama to work in the human service field, any thoughts or suggestions would be greatly appreciated Thanks

3 answers - Asked By: BUTTERRUM P - 10/26/2012

I have applied for a job, and if I am still interested in it, the company will send my application to a Recruitment Manager who will then send me a Contingency Offer. I need to know what this means before I reply with my questions, and I've been searching online. Thank you for your answers.

2 answers - Asked By: somebody - 5/19/2008

I was wondering how to start an office cleaning service. I have all the equipment, access and funding for equipment, but I just can't seem to get the clients. I am looking to clean office buildings but I don't know what the companies in my area charge (Montgomery, AL). I've called every cleaning company in my area, really I did, and the ones in my area aren't willing to give out any information over the phone. What do I charge? How do I ask the clients for their business?

5 answers - Asked By: lonnie h - 4/26/2013

I am taking a degree and want to know what jobs i can get with all three degrees combined or separate on their own.

2 answers - Asked By: Nicole Marie - 10/23/2009

Work from home jobs that really pay and they do not require a fee for subscription. Like Travel agents or data entry? Does anyone is working on a work from home job?

11 answers - Asked By: chik_nice - 1/19/2009

I would plan on focusing on Latin America, I already know Portuguese and I am planning on learning Spanish. I am really interested in International studies I just don't know what kind of job I could get with that degree. Any input is appreciated! Thanks.

3 answers - Asked By: Sarah P - 6/6/2008

As we are aware that most jobs posted by recruitment agencies are fakes, how do we know which is fake and which is not?

2 answers - Asked By: Security Maniac - 5/15/2009

I have a college degree and am in management now and have been for 8 yrs in an unrelated field.

3 answers - Asked By: E J - 6/29/2009

Please give a description that entails what comes with the job and how much the annual average salary is. Thank you!

1 answer - Asked By: KREA . tive - 2/3/2012

That offer clerical/secretarial work that do not require a college a degree and respect four years of service in the USAF as something equivalent to that of a college degree? I live in an extremely liberal town near two colleges and they appear to not show any indication of hiring a veteran here in North Carolina. What are some good sites to apply for and what are the qualifications for veterans preference?

7 answers - Asked By: Jason - 3/7/2010